Karen Yoc

Experience

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  See's Candies

  Nov 2015 - Jan 2021

  Lead clerk and Manager of temp holiday shop – (2017- 2021)Assist in opening temp holiday location every year including setting up process and team, ensuring successful and timely delivery of setup, equipment installation, and related training and onboarding. Process large bulk quantity customer orders and create long term client relations. Collaborate with team members; communicate with and motivate associates to achieve sales goalsOversaw all aspects of inventory management, including stock control, ordering, receiving, and reconciling discrepancies; completed daily cycle counts and 6-month inventory counts Create staff schedules and approve payroll in Kronos system; participate in New Hire trainingEnsue company policies are in compliance Perform visual layouts and Floor changes to company standards Show less

  • Shop Manager

    Jan 2017 - Jan 2021

  • Sales Associate

    Aug 2016 - Jan 2017

  • Seasonal Sales Associate

    Nov 2015 - Jul 2016
• 

  Grimmway Farms

  Jun 2018 - Aug 2018

  Operations Intern

  Assist in office administrative work including filing, sorting, organizing, planning, data gathering and data input using excel while using excellent time management. Analyzing associate attrition.

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  Kern High School District

  Mar 2020 - May 2022

  Substitute Teacher
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  Amazon

  Jan 2021 - now

  Launched a site from the ground up with the ability to run shifts with WoW improvement while maintaining budget, schedule, scope, and operational goals.Utilized data analysis and performance metrics to identify areas for improvement and drive operational excellence.Conducted regular performance evaluations and provided coaching and feedback to team members to drive continuous improvement.Maintained accurate inventory records and ensured inventory accuracy through regular cycle counts and audits.Enforced safety protocols and promoted a culture of safety awareness among team members.Partner with other sites in west region for training, process improvements, implementation of network standards, safety, culture, engagement to improve the network as a wholeExperience in operations readiness testing, which ensures essential functions, equipment, tools, etc. are established before launch to ensure successful operations. Show less Ran and trained a 200 outbound head count to process a record of 315K in volume for night shift with a low recirc on cross belt in which decreases the need to reprocess product.Collaborates with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans and identify key issues in order to meet business objectives and safety objectives.Manages safety, quality, productivity, and customer delivery promises to cut business costs and the need to re-process. Supports, mentors, and motivates hourly workforce by providing resume support and interview preparation, delivers consistent engagement and recognition to reduce attrition and the need of new hires.Successfully identifies and coaches through barriers of associates within all process paths to increase productivity and reach company goals.Supports high risk shipments before they are at risk of being missed or late with problem solving and anticipating problems within operations. Track learning curve and quality defect metrics at the site level to improve productivity and decrease cost per processing each unit. Show less

  • Area Manager II

    Oct 2022 - now

  • Area Manager II

    Mar 2022 - Oct 2022

  • Area Manager I

    Jan 2021 - Mar 2022