Randall Towns

Experience

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  Numetrix

  Jan 1995 - Jan 1997

  Senior Solutions Instructor

  Co-managed the profit-centered training department, which generated up to $500,000 annually. Designed, developed and delivered standard and custom training to clients on how to best utilize company's logistic software.

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  National Restaurant Association Educational Foundation (NRAEF)

  Jan 1998 - Jan 2008

  Director, Product Development

  Directed a team of instructional designers, media developers, editors, and production artists in the design and development of educational solutions involving training manuals, text books, online courses, videos and CD-ROMs that generated more than $35 million in revenue for the organization.

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  National Restaurant Association

  Jan 2009 - Jan 2012

  Senior Manager, Business Development

  Strategic brand management and development of the NRA’s academic curriculum brands. Responsible for growing each brand’s revenues through developing new partnerships and expanding the brand into new markets while monitoring market trends and competition.

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  American Academy of Orthopaedic Surgeons

  Jul 2014 - Aug 2018

  Senior Manager of Instructional Design, E-Learning

  • Served as a member of the Education Leadership team of a multi-specialty organization• Implemented the organization’s first team of instructional designers in the design and development of learning and educational solutions based on adult learning principles and strategies • Developed a project management-training “boot camp” for all Education staff (110 employees) that resulted in a 25% reduction in the delivery time of products to market and created awareness of product status for informed decisions at all levels of the organization• Created a job task analysis used to develop a competency-based curriculum for practicing orthopaedic surgeons• Led a cross-functional team to design and develop an innovative multi-media eBook with continuing medical education (CME) credits; the first sustainable and consistent product development model established at the organization• Developed the infrastructure for the organization’s new Council on Education governance model which helped the organization to quickly identify the education needs of its sub-specialized members. • Led an internal team (12 people) of instructional designers, marketing specialists, and support staff who supported 10 content-centric specialty area education committees, generated viable product development options and delivered 19 online learning products to market in first year• Served as the project manager and the lead instructional designer in the development of the organizations first start-of-the-art online learning course—the Musculoskeletal Oncology Review Course for orthopaedic residents; this course allowed the 154 residency programs who may not have faculty on staff to offer this specialized residency training to more than 3300 residents nationwide, eliminating the exorbitant costs of sending residents to an off-site course. Show less

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  PwC

  Dec 2018 - Feb 2020

  Learning and Performance Consulting Manager

  • Research potential business opportunities and provide senior leadership with background information that may be utilized to acquire the engagement. • Identifies clients learning and development needs to improve human performance and facilitate reaching business goals. • Establish relationships with key sponsors, stakeholders, and SMEs with clients and vendors. • Supervises and coaches staff on designing and developing learning solutions that cross multiple modalities.