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Jennifer Boyce

Systems Support Specialist

157 followers

Greater Ottawa Metropolitan Area

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Timeline
About me
Assistant Director
Education
- ITI Information Technology Institute
  1997 - 1997
  Information Technology Diploma IT
- University of Guelph
  1992 - 1996
  Honours Bachelor of Commerce
Experience
- Labatt Breweries of Canada
  Jan 1998 - Aug 1998
  Systems Support Specialist
- SHL - Systemhouse, EDS
  Aug 1998 - Dec 2002
  Tester
- EDS
  Jan 2003 - Dec 2004
  Data Management
- EDS Group
  Jan 2005 - Mar 2008
  Client Testing Coordinator
- HP
  Mar 2008 - Jan 2015
  Client Testing Lead
- Bank of Canada
  Jan 2015 - now
  - Assistant Director
    Jul 2022 - now
  - Technical Team Lead - IT
    Apr 2019 - Jul 2022
  - Technical Team Lead - QA
    Oct 2015 - Apr 2019
  - QA Systems Testing Analyst
    Jan 2015 - Oct 2015
Licenses & Certifications
- ITIL Service Operations
  ITIL
  Sept 2014
- ITIL Service Transition
  ITIL
  Aug 2014
- ITIL Foundations in IT Service Management V3
  CSME
  Jan 2013

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