
Nathan Koengeter, MBA
Account Associate

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About me
Research & Analytics Professional
Education

ITT Technical Institute
1997 - 1999Associate of Science (A.S.) Electronics Engineering Technology (EET) GPA: 3.9Activities and Societies: Graduated with Highest Honors Distinction. National Vocational-Technical Honor Society (NV-THS) Inductee. San Diego, CA Campus. Completed this on-campus A.S. degree program while working part-time as a banquet server and prep cook at the UC San Diego Faculty Club. In conversing with a few of the professors and their guests, I then decided to pursue an undergraduate degree program at a traditional 4-year academic institution.

UC San Diego Extended Studies
2006 - 2007Course: Practical Market Research
Westminster University
2009 - 2011Master of Business Administration - MBA Business Administration and Management GPA: 3.6Activities and Societies: Visited the international offices of Dell Technologies and Schneider Electric with professors and peers as part of a for-credit course and international contextual visit to Hong Kong, Shanghai, Beijing and Xi'an. Bill & Vieve Gore School of Business: MBA degree with interdisciplinary elective coursework in Management Information Systems, Marketing, and International Business.Completed this on-campus Executive MBA degree program on weeknights while working full-time and predominantly as a Data Integration Analyst for WTW (Willis Towers Watson).

Brigham Young University
-Bachelor of Arts (B.A.) Marketing Communications - Business Track Emphasis GPA: 3.5Activities and Societies: Internship, Spring-Summer 2003: Served as a Library Science/Secondary Research and Strategic Planning Intern in New York City with a leading global advertising agency, BBDO Worldwide, which is an integral part of Fortune's #229 ranked Omnicom Group. Omnicom is a global leader in marketing communications with over 5,000 clients in more than 70 countries. Served as a Research Assistant for Professor Dennis Martin, Ph.D. in the Department of Communications. Dean's List, Department of Communications.Completed this on-campus B.A. degree program while working full-time as a Account Associate for Xerox Business Services and part-time as a cashier/clerk and operator of Xerox color copiers and printers, plotter printer and servers, and punching/binding equipment at BYU's Cougar Creations Copy Center.
Experience

Xerox
Jan 2000 - Jan 2001Account Associate· Worked as an Account Associate in Downtown Denver while attending school full-time and left in order to transfer to Brigham Young University in Provo, UT.· Maintained fax and Xerox color copy machines/printers, sorted and distributed mail and bound/finished a large quantity of branded financial portfolio booklets.· Primary account was PMC Envestnet and was trained by colleagues on-site at the Alcatel-Lucent Enterprise, Hogan Lovells, and Holland & Hart LLP accounts.

Brigham Young University
Jan 2001 - Jan 2003Copy Center Attendant (Student Employee)· Worked as a Copy Center Attendant on a part-time basis while attending school full-time.· Operated cash register, Xerox color copy machines, printers and servers, plotter and punching/binding equipment.

Doner
Jan 2003 - Jan 2005Strategic Planning Analyst & Account Associate· Optimized management’s decision making by providing targeted, detailed reports on customer needs and buying trends for clients such as Kraft Heinz and PNC Bank. · Generated accurate project cost estimates for large-scale, strategic planning projects.· Improved brand positioning through coordination of qualitative and quantitative research projects.· Managed print execution in the Midwest region for the U.S. Cellular integrated marketing communications plan.· Ensured high-quality, accurate print, radio and billboard ads, collaborating with internal and external production teams. Show less

BBDO Worldwide
May 2003 - Jul 2003Library Science / Secondary Research and Strategic Planning Intern· Assisted Library Scientists by querying and scouring through online secondary research resources and locating physical reports, magazines, books, etc. in the advertising agency's fully-stocked library.· Fulfilled custom research requests for Account Executives and Strategic Planners working on ad campaigns for some of the largest and most well-known brands in the world.· Reviewed and synthesized vast amounts of secondary research on large DIY home improvement retailers and shared insights with the Director of Ethnography in order to assist him with preparing new business pitches to Lowe's and Home Depot. Show less

International House
May 2003 - Jul 2003Alumnus and Former Resident, International House of New York City (I-House)· International House of New York City, also known as I-House, is a private, independent, non-profit residence and program center for postgraduate students, research scholars, trainees, and interns.· Postgraduate student residents attend various universities and schools throughout the city, which include Columbia University, Juilliard School, Actors' Studio Drama School, New York University, the Manhattan School of Music, the Union Theological Seminary in the City of New York, Teachers College, Columbia University, and the City University of New York. Show less

Nokia
Jan 2005 - Jan 2006EMC Compliance Test Technician (Contractor)· Calibrated and utilized electronics test equipment to perform various types of EMC compliance testing on cell phones in vacuum-sealed, shielded rooms.· Enhanced productivity and decision making for global test managers and test engineers by reporting detailed, accurate test result data.

Verizon Networkfleet
Jan 2006 - Jan 2007Operations Research Analyst (Contractor)· Assisted with the development of a Microsoft Excel Dashboard for the Operations Manager and periodically updated the figures/data and maintained the formulas.· Interfaced with the Procurement Coordinator and Regional Sales Managers.· Entered contacts, phone numbers, and data into the newly implemented CRM.· Assisted with the packaging and shipping of our GPS tracking devices meant for fleet vehicles.

Cicero®
Jan 2007 - Jan 2008Market Research Analyst· Improved operations for Centex Homes, Linksys, DeVry University and other major corporations by providing innovative business solutions yielded from consumer preferences and insight.· Designed and programmed surveys, tabulated and analyzed data, developed client presentations and ensured quality through extensive review of copy and visuals.

Dynata
Jan 2008 - May 2009Technical Account Manager· Selected to direct primary activities for FedEx Office and other large corporate accounts, yielding over $1 million in annual revenue.· Captured new business with Majestic Research generating $200,000 in revenue by developing and administering numerous customer satisfaction tracking studies.· Enhanced business growth and increased client revenue by forging consultative relationships.· Partnered with clients to proactively solve problems and expedite payment.· Served as primary client contact responsible for generating bids, gathering project specifications, resolving issues and operationalizing projects from inception to completion.· Generated new business by bidding on client projects.· Increased efficiencies and service quality by developing interdepartmental lines of communication. Show less

WTW
Aug 2009 - Jul 2015Data Integration Analyst (Client Integration Data Analyst / Client Services Delivery Analyst)· Partnered with data vendors as well as clients’ Business Analysts and Benefits Administration Representatives to comply with internal data formatting standards and system requirements.· Managed data requirements through analysis, correlation, and negotiation with client staff.· Assisted with the interviewing and training of new Data Analysts having the most seniority on team.· Enhanced data processing systems, processes, and procedures through internal and external collaboration and continually revised departmental documentation accordingly.· Expedited resolution of most urgent service tickets in the queue by performing research and analysis.· Increased revenue and client retention by effectively loading participant eligibility data into our database, enhancing sales conversion rates.· Strengthened client relationships by resolving escalated technical issues promptly and accurately.· Collaborated with internal Customer Service Managers, Account Managers, Implementation Managers, Software Developers and Database Administrators to optimize client satisfaction. Show less

Sole Proprietor
Dec 2014 - Jan 2023· Monitored and tracked current events and financial, economic, and political data and information to guide the investment decision-making process.· Managed budget and assisted with administrative tasks such as paperwork, filing, meeting reminders, memos, and advertising. · Directed the liquidation and distribution of two multigenerational estates consisting of residential properties and commercial real estate.· Traveled out of state to hold estate sales, renovate residential properties, and interview and hire local contractors and real estate agents.· Managed the taxes of decedent's brokerage and retirement accounts.
Administrative Assistant
Aug 2015 - Jan 2023Executor
Dec 2014 - Aug 2017

Utah STEM Action Center
Oct 2022 - Dec 2023Math Enrichment Mentor/Tutor and Education Assistant (Contractor)· Served as support staff mentoring 250+ elementary and middle school students, focused on teaching strategies to improve math comprehension.· Coached students in math-focused software programs (i-Ready and Clever).· Member of a math enrichment team tasked with improving the efficiency and effectiveness of the learning process, test scores, and student morale.· Assisted math enrichment teachers with classroom clerical tasks, math group instruction, and academic mentoring.

In The Field, LLC
Jan 2024 - nowTeam Lead, Political Canvassing and Field Research (Contractor)· Engaging with voters and collecting or gathering signatures for ballot qualification.· Utilizing Slack and Campaign Sidekick smartphone apps and walk-lists to identify and target registered voters.· Sharing information with registered voters about candidates running for political office.
Licenses & Certifications

Research & Analytics Professional Online Training (In Progress)
Pluralsight
Strategic Planning Boot Camp Certificate
Miami Ad School-San FranciscoDec 2007- View certificate

Certificate of Completion, Saga Coach's Introduction to Tutoring Training Course
Saga EducationDec 2022 
Fundamentals of GPS/GIS Navigation Coursework
Snow CollegeOct 2022
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