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Andrew Gray

Andrew Gray

Technical Services Manager

Followers of Andrew Gray209 followers
location of Andrew GraySeattle, Washington, United States

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  • Timeline

  • About me

    Extensive Information Technology skill set. I have experiences in a broad range of fields including linux, Windows, Teams, M365 and much more. I adapt and learn quickly.

  • Education

    • University of the Pacific - McGeorge School of Law

      2010 - 2013
      Juris Doctor Concentration in Trial Advocacy

      Activities and Societies: Phi Alpha Delta JD, focusing on Criminal Trial Advocacy

    • California State University-East Bay

      2008 - 2010
      Bachelor's degree Classical Philosophy

      BS in Classical Philosophy

  • Experience

    • Internet Profiles

      Dec 1995 - Dec 2000
      Technical Services Manager

      Custom audits of customer webserver log data using perl/sed/awk/grepManagement staff of back-end system administrators Consultation with Sales for customer needs-assessment and capabilities of our productsTechnical expertise/consulting to customers to improve auditability of their webserver log data.

    • EMC

      Jan 2001 - Jun 2008
      QA Lab Manager

      Management of IT support engineers and system administrators Knowledge of enterprise Operating Systems: Red Hat Linux V4, AIX, Fedora, openSUSE, Solaris 9.X, Windows Server 2000-2003.Resource/Capacity forecasting for Software Quality Assurance testing labBuild out of custom security testing environments for software teamsVirtualization of servers and storage for worldwide internal customers(VMware ESX 3.X, 4.X)Backend support of proprietary web-based analytics product

    • National Communications Services, Inc.

      Feb 2016 - now
      Skype for Business Tier 3 Support

      Escalation support for Skype for Business (formerly Lync) at Microsoft. Breakfix & bug reporting, troubleshooting both cloud and on-prem telephony and voip/IM configurations.

  • Licenses & Certifications

    • JD

      McGeorge School of Law

  • Volunteer Experience

    • volunteer legal intern

      Issued by California Parole Advocacy Panel (CalPAP) on May 2012
      California Parole Advocacy Panel (CalPAP)Associated with Andrew Gray