Andreea Ghita

Experience

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  Universall Trading Romania

  Nov 2003 - Sept 2006

  Coordinated a team of price inspectors in Bucharest and other regions of the country, while analyzing and reporting results to the head of the commercial department, based on submitted data by the team members Collected prices from competing stores for items selected by the head of the department

  • Economist

    Jan 2006 - Sept 2006

  • Pricing Inspector

    Nov 2003 - Dec 2005
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  Retail Petrosystems

  Oct 2006 - Dec 2014

  Receptionist Logistic Department

  -Performed the merchandise reception, developed & coordinated inventory management database-Handled and controled the storage process and warehousing activity of the warehouse-Coordinated and controled all cargo shipments, while preparing the necessary documents-Made sales to the end customers-Performed primary accounting actions, regular reporting and analysis

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  SALESIANER MIETTEX GmbH

  Mar 2015 - Jan 2016

  Back Office Assistant

  -Performed market research for expanding the customer portfolio-Prepared customized offers for company’s customers-Drew up new contracts-Travelled for implementing new signed contracts-Prepared the monthly management activity report and other required reports

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  Camion Logistic

  Feb 2016 - Jul 2017

  Human Resources Administrator

  -Handled all on-boarding, suspension & termination processes-Prepared, managed and kept up to date all personnel files-Reported all changes made to employees’ contracts in the General Register of Employees' Evidence-Provided analysis, support and consultancy in the areas of HR and labor law to the management-Ensured internal communication between employees and the management and handled the disciplinary investigations-Handled the medical examination on recruitment and periodic check-up Show less

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  Daytour&Events

  Oct 2017 - Mar 2019

  Travel Consultant

  -Identified customer's needs, expectations and preferences and established an optimal relationship with them and with the suppliers-Carried out flight tickets issuing and processing, reservations for ground services (accommodation / rent-a-car / transfer / activities) and issued related documents-Offered timely and qualitative resolution of all emergencies for both corporate and leisure trips-Drew up reports according to the requirements of the accounting department and the administrator-Updated the agency's customers and suppliers database Show less

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  WPG Racing Solutions

  Mar 2019 - Oct 2021

  Customer Service Representative at WPG Racing Solutions

  -Handled incoming requests and notifications from fans, through the ticketing platform and resolved them promptly and properly, according to existing procedures-Processed orders, forms, applications and requests from fans and recorded all information, comments and complaints-Escalated complaints that cannot be solved according to procedures, to the team leader-Fully recorded the interactions with each fan-Took note of the updates in procedures and other information communicated by the team leader or project manager Show less

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  Happy Tour

  Mar 2019 - now

  B2B Technical and Sales Support

  -Manage incoming requests from the associated agencies (AA) and resellers (RE) while establishing the optimal relationship with them and with the suppliers-Provide basic information and technical support for the AA and RE for accessing Happy Tour's own booking systems-Analyze the available options on the market and carry out reservations for ground services (accommodation / rent-a-car / transfer/ activities)-Offer timely and qualitative resolution of all emergencies / issues raised to Happy Tour by the AA and RE-Report and bill all reservations, track payments, draw up reports according to the requirements of the department manager and the accounting department Show less