Adrian Ciocan

Experience

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  CGS (Computer Generated Solutions)

  Nov 2012 - Dec 2013

  Technical Support

  • Provide technical support for customers with internet services, telephony, VoIP connection setup for internet access ADSL, VDSL, FTTH, FTTB• Modems and routers configuration, testing and diagnosis of Internet connections• Explain various technical concepts to clients in an easy way• Managing customers requests using a ticketing system.

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  Webhelp

  Jan 2014 - Jan 2015

  System Administrator

  • Manage Active Directory, DHCP and DNS on Windows Server• Work with "psexec" to execute processes on remote systems• Troubleshoot hardware, software and network related issues• Create and deploy images with a Linux imaging solution (FOG)• Configure VLANs for voice and data on Cisco switches

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  Class IT

  Jan 2015 - Dec 2015

  Network and System Administrator

  • Manage AD, DNS, DHCP, GPOs, File Access on Windows Server• Networking support: ACL, NAT, DHCP and troubleshooting on Fortinet and Cisco devices• Implement port security, VLANs and VTP on Cisco switches• Administration and management of VPN, web filtering and firewall rules on Fortinet firewalls• Remote support assistance and troubleshooting for urgent client issues • Using network monitoring systems such as Nagios and Cacti to monitor customer networks and performance issues Show less

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  Juniper Networks

  Dec 2015 - Jun 2019

  • Provide L2 support for VARs, distributors, service providers, enterprise customers and end users• Troubleshooting complex hardware and software issues, replicating customer environments and network problems in the lab• Participate in cross functional tasks such as Knowledge Base article management and other documentation activities. Help improve processes and tools• Work with highly knowledgeable group of customers and as escalation point for other TAC groups within the organization• Manage critical customer issues and facilitate communication between customers, escalation and engineering. Show less

  • Technical Support Engineer L2

    May 2017 - Jun 2019

  • Technical Support Engineer Security L1

    Dec 2015 - May 2017
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  Datanet Systems

  Jul 2019 - Jun 2020

  Network & Security Consultant

  • Plan, implement and support Cisco, Juniper and Fortigate network and security suite of technologies• Write architecture and specification documentation• Assist customers in solving technical problems using our incident management tool• Participate in customer technical demonstrations and proof of concept activities.

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  Intive

  Nov 2020 - Mar 2023

  Network Engineer

  Working on a project for a major Telecom Vendor where I:• Create cost effective solutions LLD/HLD, planning and deployment.• Configure and integrate nodes and solutions (new and existing).• Migrate flat Layer 2 legacy DCs to EVPN/VXLAN fabric.• For existing sites, align with customer and Solution Architects on deploying new services on top of the existing infrastructure.• Perform in depth troubleshooting on network issues reported by the customer before handing over to the operations teams.• Contribute to continuous improvements, develop and maintain of technical documentation and other technical records needed for the networking solutions (new and existing)• Attend meetings in order to understand the requirements concerning the projects organizational structure and requirements• Enable DHCP service, IP Address reservation using Infoblox Grid ManagerTechnologies: BGP, MPLS, IPSec, GRE, L2VPN, L3VPN, MC-LAG, EVPN, VXLAN, xSTPDevices: Juniper 10k, Juniper MX960, QFX 5000 series, EX 4000 series, EX 3000 series, SRX 4600, SRX 3600 Show less

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  Freelance

  Mar 2023 - now

  Network Engineer and Security Consultant

  • Assisting organizations with the design, planning and implementation of new projects, such as a network upgrade or the deployment of a new service• Contribute to improving network infrastructure and documentation. • Involve in troubleshooting for complex issues.• Evaluating an organization's existing network infrastructure and making recommendations for improvements or updates• Providing assistance with the selection and procurement of network equipment and software