Wilmer Isip

Wilmer Isip

Followers of Wilmer Isip195 followers
location of Wilmer IsipHoughton, Michigan, United States

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  • Timeline

  • About me

    Digital & Technology Associate Analyst at General Mills

  • Education

    • Warren Township High School

      2018 - 2021
      High School Diploma Computer Science

      A hardworking student taking up various advanced and honor accredited classes. Worked for a time in the tech-based student aid program to aid in the repair, documentation, and research of broken Chromebooks among a team of other students and senior staff. Currently, aiming to obtain a Computer Science master's degree in university and hoping to aid society and my personal life through the experience.

    • Michigan Technological University

      2021 - 2024
      Bachelor's degree Computer Science Senior

      Activiteiten en verenigingen:Audio Engineering Society, RidgeRoamers, Aquanauts, Mu Beta Psi National Honorary Musical Fraternity

  • Experience

    • Warren Township High School

      Jan 2018 - Jan 2019

      - Managed Chromebook Repair Help desk in order to aid students and/or staff with various problems with the help of senior staff.- Answered frequently asked tech questions in order to provide accurate, detailed, and experience tech information- Assisted in the creation of help tickets, the documenting of repair reports, and aided in discovering new solutions for new or hard to solve repairs.- Worked alongside a team to quickly and effectively work with customers and adapt to customer needs.- Aided in teaching new student tech staff both in a class scenario and during actual student aid hours. Minder weergeven -Troubleshot, repaired, and documented student Chromebooks in order to aid students with their daily tasks and needs.- Assisted in the dismantling, documenting, and recycling of used and broken Chromebooks which have been marked.- Performed rapid data entry and documentation of all Chromebook repairs done by the technician into the school network.- Earned valuable experience in the consumer technology industry, among researching and developing new repair processes for various complicated unknown problems. Minder weergeven

      • Student Tech Customer Service

        Jan 2018 - Jan 2019
      • Student Technician

        Jan 2018 - Jan 2019
    • ARIATA DENTAL

      Apr 2019 - Jan 2019
      Accounting and Office Intern

      - Assisted in the creation and filing of various financial documents and patient records such as consumer payments and details into the company network.- Created statements documenting patient and insurance payments, appointment details, and the various costs of procedures.- Redirected patients to front desk managers and to dentists and assistants in order to provide quality care.

    • Michigan Technological University

      Aug 2022 - now

      - Instructs students on safe climbing and belaying skills in order to complete certification exams.- Develop and maintain a curriculum to teach beginner to intermediate rock climbers- Coaches students on techniques to improve their rock climbing progression and improve overall health and wellness- Proctor and certify students for their belay certification at the MTU Climbing Wall- Lead facilitation and planning of rock climbing events at the climbing wall • Lead community based meetings and hangouts for hall residents.• Helped residents acclimate to dorm living and adjust to college life.• Worked to settle disputes or incidents among residents to promote a healthy living space.• Enforced campus rules during duty hours.

      • Instructor and Senior Staff - Rock Climbing

        Aug 2022 - now
      • Resident Assistant

        Aug 2022 - Jun 2023
    • General Mills

      Jan 2023 - Jul 2023
      Digital and Technlogy Intern

      - Developed new backend endpoints and models to interface with new data tables.- Automated export of tables and SFTP of data, syncing internal and third-party external data.- Developed new UI to allow non-technical users to easily interact with the database table

    • General Mills

      Jul 2024 - now
      D&T Associate Analyst - Box Tops App Team

      - Manage user stories, bugs, and discoveries in an Agile environment- Work cross-team to gather technical requirements, bridge gaps between the business and technical teams, and foster communication- Lead and Support major initiatives for key App features- Provide support for other teams regarding App or site issues- Diagnose bugs and work with developers on fixes

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Wilmer Isip
      Illinois State Scholar Illinois Student Assistance Commission May 2021 Given to approximately top 10% of graduates in accredited Illinois schools