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Nischal Adhikari

Nischal Adhikari

Technical Support Engineer

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location of Nischal AdhikariVantaa, Uusimaa, Finland

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  • Timeline

  • About me

    Technical Support Engineer

  • Education

    • University of Eastern Finland

      2018 - 2022
      International Business and Sales management

    • Haaga-Helia University of Applied Sciences

      -
      Bachelor's degree Business Information Technology

  • Experience

    • Staffbase

      Jan 2022 - now
      Technical Support Engineer

      Working together with Valo/ Staffbase Partner Network (a highly competent network of M365/SharePoint experts) - resolving strictly technical problems in SharePoint/Teams/Azure.Some of my responsibilities are:- code analyzing/bug hunting.- logs analyzing/troubleshooting using various tools (browser's own Dev Console/App Insights/PowerShell/PnP executions logs).- live troubleshooting/fix sessions on Teams.- prioritizing issues/handling difficult situations and maintaining high Customer/Partner satisfactionTechnology stack:- M365 (SharePoint Online, Teams).- MS Graph API, SPFx, PnP, PowerShell- Azure, Azure AD, Azure Functions, Azure App Service, Azure Web Apps, Azure Storage, App Insights- Azure DevOps Show less

  • Licenses & Certifications

    • Power Platform Fundamentals PL-900

      Microsoft

    • ITIL® v4 Foundation

      AXELOS Global Best Practice
      Dec 2023

    • Microsoft Azure Fundamentals AZ-900

      Microsoft

    • Azure Data Fundamentals DP-900

      Microsoft
      Jun 2023