
Alicja Teagle
Co-Owner

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About me
🇬🇧 🇫🇷 🇮🇹 🇵🇱 Virtual Assistant | SHIFT your overwhelm and create more TIME to FOCUS on whatever you need to! | Project Manager | OBM | Small Business Support | Operations | Process creation & streamlining
Education

Freman College
1999 - 2004Activities and Societies: Music - various orchestras, bands and choirs. Sport - hockey and swimming Achieved 11 GCSE's: A* - B & A-Levels in French, Polish, Geography and Music

Swansea University
2005 - 2009BA Hons French and Italian 2:1Activities and Societies: Snowriders, Ski Race Team, Music
Experience

Ski Park Pow
Jul 2010 - Jul 2014Co-OwnerIndependent Freeride & Freestyle ski shops setup and run by my now husband and myself. Whilst this adventure did not stand the test of time (unfortunately online retail and unavoidable running costs were the death of it), the experience was invaluable and will certainly always be fondly remembered. As any business owner will know, your list of responsibilities is often endless but some of mine were: • Business management including financial forecasting, stock planning and management, sales targeting (weekly, monthly, yearly), marketing and social media strategy planning and overall shop promotion• Providing sales support and excellent customer service to clients of various nationalities • International supplier coordination including making and processing orders, product testing and negotiating package deals• Order tracking and controlling; populating both till and e-commerce databases and managing shop floor product implementation• Monitoring daily till transactions and cash flow activity• Controlling e-commerce operations including Google analytics, web functionality and online payment systems• Attending international trade and industry shows for new business ideas• Ensuring extensive and specialised product knowledge to offer high level service to customers• Organising events and local business partnerships for shop promotion Show less

Century 21 France
Nov 2014 - May 2015Administrative/Personal AssistantA franchise of the renowned global real estate company. My role included: • Provision of multilingual support to all areas of the business, including company director • Day to day front desk business management • Internal software and website management including back office, technical support and staff training• Reporting to management the weekly business statistics

Quantum
Sept 2015 - Aug 2018Installation Coordinator/Project Administrator EMEAA global data storage market leader providing workflow solutions to some of the biggest names in a range of different industries - science, media, space, TV & radio, sport, defence etc. My roles here included: • Large scale, global coordination bringing together customers, partners, distributors, integrators, engineers and other internal teams to ensure smooth delivery of products and service to end users• Complex diary management and administrative support• Use Oracle Service Cloud to report on, update and maintain all projects and customers regularly (approx. 60 at any time) • Handle client and engineer escalations in a timely manner• Prepare quotations – understand customer scope of work and engage various teams globally to provide an accurate breakdown of costs involved within deadline• Improve company and customer quality by recommending changes Show less

Shift-MVA | Multilingual Virtual Assistant
Aug 2018 - nowFounder & Multilingual Virtual Assistant⌚ Running out of hours in the day?😠Overwhelmed by your inbox and/or to-do list? 💡 Wish there was someone to bounce ideas off?📋 Looking for flexible business support?Shift-MVA is here to help 👉 SHIFT | TIME | FOCUSAs a Multilingual (EN | FR | IT | PL) Virtual Assistant I support multiple entrepreneurs and small businesses by SHIFTing their operational, administrative & project management tasks off their lists, freeing up their TIME enabling them FOCUS on what’s important to them!Sound amazing? Get in touch to discuss your requirements and see how I can support you and your business 📧 alicja@shift-mva.com 📞 0044 7815 000998 Show less
Licenses & Certifications
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BASI Skiing Level 2
British Association of Snowsport Instructors (BASI)
PRINCE2® Foundation and Practitioner Certification
AXELOS Global Best Practice
Ski Technician
Anything Technical Ltd
Volunteer Experience
Digital Marketing Consultant
Issued by Ski 2 Freedom Foundation
Associated with Alicja Teagle
Languages
- enEnglish
- frFrench
- itItalian
- poPolish
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