
Janine Leitner
Summer Internship

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About me
Operations Manager at Amazon Logistics 📦 | E-Commerce enthusiast | passionate about Supply Chain Management and Operations | work hard . have fun . make history 🚀 | Gen Z
Education

BORG Bad Aussee
2012 - 2013Matura Naturwissenschaftlicher ZweigParticipation in the Junior Company Program: Laneus Junior Company | CEO and Co-Founder - managed a team of 13 students to produce woollen articles- issued shares to the value of 800€ and generated revenue of ~ 2.000€- presented the company on several trade fairs, won the Award of Corporate Culture & Social Entrepreneurship and awarded the 2nd place at the regional competition in Styria
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WU (Wirtschaftsuniversität Wien)
2014 - 2017Bachelor of Science (B.Sc.) International Business- major in Entrepreneurship & Innovation and Supply Networks and Services- bachelor thesis: “Assessment of the needs in the post-disaster phase after the earthquake in Nepal 2015” (Univ. Prof. Tina Wakolbinger, Ph.D.)
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WU (Vienna University of Economics and Business)
2019 - 2021Master's degree Logistics, Materials, and Supply Chain ManagementActivities and Societies: Member of the Supply Chain Management Network - GPA: 1.33- major in Business Analytics in Supply Chains (focus on SAP HANA) and Location Analytics and Geospatial Data- ranked as #1 of Supply Chain Management Master Programs in Europe and #3 worldwide in the QS Business Masters Rankings 2021

國立政治大學
2017 - 2017Bachelor's degree International BusinessExchange Semester at the National Chengchi University in Taipei, Taiwan
Experience

S Bausparkasse
Jul 2015 - Jul 2015Summer InternshipInternship in the Sales and Distribution Department - assessed applications for the “Handwerkerbonus” (examination, registration, submission) - registered applications for the “Sanierungsscheck”- executed administrative activities (e-mail processing, digitalization and archiving, etc.)

Flughafen Wien - Vienna Airport
Jul 2016 - Aug 2016Summer InternshipInternship in the Strategy and Controlling Department- analysed the development of the buildings at the Vienna Airport- used the SAP database and diverse excel models for determining the investment portfolio, analysing contracts, etc. - evaluated data for the new ETS reform and their effects on international aviation

Delivio.
Jan 2017 - Nov 2019Co-Founder- developing an efficient and convenient doorstep delivery system and making the last mile more profitable- accepted to the AWS first Start-Up Lab- received FFG Patent.Scheck (submitted patent application in Feb 2019 – publication in Sept 2020)- accepted to the 10 days GIN goAsia program in Singapore (Accelerator program to get introduced to the Asian market) - member of Austrian trade association and Advantage Austria (trade network)

Austria Wirtschaftsservice
Jan 2018 - Feb 2019Aws First Start-Up Lab- incubator program for start ups in the first stage- financial support of 20.000€

SPAR International
May 2020 - Oct 2020Shift Lead - E-Commerce for groceries- management and coordination of shifts; training of pickers; handing over groceries to the distributors, while considering time windows; responding to customer complaints and improving KPIs- developing innovative solutions for a more efficient picking process to reduce time and costs- checking the availability of groceries and find rapid and efficient solutions when a product is not on stock

JOKR
Jul 2021 - Apr 2022Supply Chain ManagerJOKR is a global platform for instant retail delivery at a hyper-local scale. JOKR delivers orders within 15 minutes of purchase and offers a smooth, frictionless and nearly instant experience. JOKR reached unicorn status (val. of $1.2bn) all in just 8 months after starting operations.- launch of seven hubs within six months in Vienna with an assortment of > 2,000 active SKUs (dry, chilled and frozen)- management of procurement, demand planning and forecasting to ensure availability of goods at all seven locations to meet KPIs like out-of-stock rate, percentage of waste, supplier fill rate, PO/invoice matching- responsible for inbound operations: establish processes for receiving the goods; set up schedules for deliveries; control if goods have been received in the right way and quality and stored at the right place; manage returns in case products are delivered in an unacceptable/expired quality- introduction of a central warehouse (DC), establishment of processes for picking and set up internal logistics to distribute the goods between our hubs to generate a more flexible supply chain (counteracting late deliveries, more efficient goods receipt, more accurate invoice verification, etc.)- set up a team for the supply chain department as well as for the DC + lead the store manager/shift manager regarding goods receipt and in case of problems in inbound operationsJOKR decided to leave the market in AT after 10 months Show less

Amazon
Apr 2022 - now- Leading an inbound shift with 100+ Associates including. 3 Supervisors and 2 direct Shift Managers by processing a volume of 50k+ on a daily basisOngoing add. roles: - Safety SME Region South: Create and promote a safety and well-being culture by analyzing incident trends in Region South + AT (~ 20 stations in DE+AT)- MEU country lead for reporting loading defects - Implementation of a new founded process: piloted process in 4 stations in AT. Rollout of Tetris Audit Process in Region South + AT (~ 20 Stations) - Labour & Ressource & Vacation Planning (100+ Associates) - Analyze shifts based on company guidelines and implement actions to improve operational excellence- Collaborate with leadership peers to standardize shift procedures Show less - ensuring smooth inbound operations by managing a team of 60-100 associates and 4 supervisors - being responsible for people development within the shift- developing continuous optimizations and simplifications of workflows and processes + implementing automation within the shift by applying lean management- since September 2022: running the first automated station in AT – implementation of automated processes (ADTA/ASL) within the shift and setting new standards in terms of contingency planning, reporting, safety standards, etc. - insisting on the highest standards by making sure that all qualitative as well as safety standards are met- improving qualitative and quantitative KPIs - delivering smiles to customers 📦☺️ Show less
Operations Manager
Mar 2025 - nowArea Manager
Oct 2023 - Mar 2025Interim Area Manager
Apr 2023 - Oct 2023Shift Manager
Apr 2022 - Apr 2023
Licenses & Certifications

Entrepreneur's Skill Certificate (Module A, B, C, UP)
Wirtschaftskammer OesterreichJul 2013
SAP Certificate: ERP-Systems
SAPJul 2020
ECDL Base
ECDL / ICDL CertificationMar 2011
ESP Entrepreneurial Skills Pass
CSR EuropeJan 2016
Winquadrat student conference 2018 | 3-day workshop: Austrian Post AG - How the last mile will look in 2020
Winquadrat | Uni Management ClubJun 2018
TOEFL iBT C1 Level
The TOEFL® testDec 2018
Volunteer Experience
Learning Buddy at "Lernen macht Schule” launched by WU, Caritas and the REWE Group
Issued by Volunteering@WU on Mar 2015
Associated with Janine LeitnerJAAA Mitglied(Junior Achievement Alumni Austria)
Issued by JA Alumni Europe on Mar 2013
Associated with Janine Leitner
Languages
- enEnglish
- frFrench
- geGerman
- duDutch
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