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Chai Yan Yee

Chai Yan Yee

Cashier

Followers of Chai Yan Yee895 followers
location of Chai Yan YeeWP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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  • Timeline

  • About me

    GTM Manager at DJI Malaysia

  • Education

    • Sekolah Menengah Sultan Ahmad Shah

      2014 - 2015
      STPM Business 3.5 / 4.0

      MUET: Band 3Course that had taken:Bil Course Name1 Pengajian Am2 Pentadbiran Perniagaan3 Economic4 Bahasa Malaysia

    • Universiti Utara Malaysia

      2016 - 2020
      Bachelor of Entrepreneurship with Honours Entrepreneurship/Entrepreneurial Studies CGPA: 3.79 / 4.0

      Activities and Societies: (1) Young SME Consultants Program (2020) ◾ Create Facebook Page to increase business visibility ◾ Design brand logo and banner boosting sales (2) Budget Manager of TEDx UUM (2018) ◾ Developed budgets and strategic plans ◾ Reviewed claim applications and proceed claim progress (3)Participants in "Sintokyo Venture" as Young Consultant (2017) ◾ Researched and implemented Social Media marketing and analytics strategies ◾ Successfully increase 5% sales through social media marketing in 3 month Minor: Innovation MultimediaMajor Courses:Bil Course Code Course Name1 BPFE2033 ENTREPRENEURSHIP FINANCE2 BPME2043 BUSINESS PLAN3 BPME3043 FAMILY BUSINESS4 BPMM1013 PRINCIPLES OF MARKETING5 BPMN3143 RESEARCH METHODOLOGY6 BSMH2013 HUMAN RESOURCE MANAGEMENT7 BPME3023 FRANCHISE BUSINESS MANAGEMENT8 BKAL1013 BUSINESS ACCOUNTING9 BPMN1013 PRINCIPLES OF MANAGEMENT10 BPME3053 SEMINAR IN ENTREPRENEURSHIP11 BPMN3023 STRATEGIC… Show more Minor: Innovation MultimediaMajor Courses:Bil Course Code Course Name1 BPFE2033 ENTREPRENEURSHIP FINANCE2 BPME2043 BUSINESS PLAN3 BPME3043 FAMILY BUSINESS4 BPMM1013 PRINCIPLES OF MARKETING5 BPMN3143 RESEARCH METHODOLOGY6 BSMH2013 HUMAN RESOURCE MANAGEMENT7 BPME3023 FRANCHISE BUSINESS MANAGEMENT8 BKAL1013 BUSINESS ACCOUNTING9 BPMN1013 PRINCIPLES OF MANAGEMENT10 BPME3053 SEMINAR IN ENTREPRENEURSHIP11 BPMN3023 STRATEGIC MANAGEMENT12 BPME3063 ENTREPRENEURIAL NETWORKING MANAGEMENT13 BPME2023 CREATIVITY AND INNOVATION14 BPME3013 BUSINESS GROWTH MANAGEMENT15 BPME3033 E-COMMERCE16 BEEB1013 PRINCIPLES OF ECONOMICS17 BPME2013 ENTREPRENEURIAL BEHAVIOUR AND SKILL18 BPMN3123 MANAGEMENT ETHICS19 BWFF2033 FINANCIAL MANAGEMENT Show less

  • Experience

    • McDonald's

      Jul 2016 - Aug 2016
      Cashier

      ◾ Provided exceptional customer service and answered clientele questions regarding store products◾ Accurately processed money transactions while maintaining professional interactions

    • Starbucks

      Jul 2017 - Sept 2017
      Barista

      ◾ Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every morning ◾ Restocked display cases with attractive arrangements to promote specialty food items like cakes and bread ◾ Elevated customer loyalty by using strong communication skills and problem-solving skills abilities to resolve customer problems ◾ Created over 30+ drinks in average shifts with consistently positive customer satisfaction scores ◾ Maintained supply levels in counter and customer areas to meet typical demands ◾ Learned every menu preparation and numerous off-label drinks to meet all customer needs Show less

    • Garden Nursery

      Jul 2019 - Sept 2019
      Secretary

      ◾ Communicated with customers via phone and email to confirm deliveries and respond to inquiries ◾ Created and updated physical records and digital files to maintain current, accurate and compliant documentation ◾ Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information

    • Senheng Electric (KL) Sdn Bhd

      Jan 2020 - Jun 2020
      Human Resources Intern

      ◾ Conduct onboard activities for Senheng new joiners◾ Manage all phases of recruitment, including defining hiring management needs and posting positions◾ Recruited and screened qualified potential employees◾ Informed all job applicants of their application status◾ Negotiated job offers, wrote and delivered all offer letters

    • Arche Digital - E-Commerce Enabler

      Jul 2020 - Oct 2020
      E-Commerce Marketing Executive

      ◾ Manage and monitor 8 brands official store through online channels◾ Listed over 300+ products on various online channels◾ Monitor brands daily sales, inventory and generate reports◾ Conduct market research, price research and product research every month◾ Implemented marketing strategy and analyzed trends to define and establish sales objectives◾ Work with designer to develop banner design and store design

    • Huawei Consumer Business Group

      Oct 2020 - Oct 2021
      E-commerce Store Operations Specialist

      ◾ Manage and monitor Huawei official store through online channels◾ Responsible as APAC live broadcast operator specialist support Malaysia, Singapore and Philippine do live-stream event◾ Oversee and optimize operations flow across functions to ensure seamless product launch (product page and live-stream event)◾ Competitor reviews, monitor competing products, study their marketing strategies and optimize according to store's performance◾ Monitor real-time campaign performance or live-stream performance through various metrics and analysis, identifying gaps and innovate to improve subsequent performance Show less

    • DJI

      Nov 2021 - now

      • GTM Manager

        Jan 2023 - now

      • E-commerce Assistant Manager

        Nov 2021 - Dec 2022

  • Licenses & Certifications