Shreyaa Pattni

Experience

• 

  Harrods

  Nov 2015 - Jan 2016

  Sales Associate

  Replenishing stock throughout the dayCompleting complicated transactions e.g International DispatchDealing with foreign transactionsAdvising customers on productsPersonal shopping

• 

  Acuris Risk Intelligence

  Feb 2016 - May 2021

  - Managing and integrating third party datasets/providers- Scheduling and organising monthly sprint (JIRA)- Maintenance of the product roadmap - Presenting and communicating new project enhancements to key stakeholders- Launching a beta product, organising feedback sessions with my beta groups - Prioritising enhancements based on customer feedback and business requirements- Responsible for training individuals internally- Creating use cases and personas based on industry and user types Show less - Building and maintaining relationships with a set of high priority accounts- Client training and implementation of Saas, API and Data Feed products- Coordinated and supported the business' first Data Feed implementation - Creating and supporting the PoC process internally - Presenting product enhancements to clients globally- Working with Sales and Marketing, upselling to existing clients- Responsible for support and growth of both direct and channel accounts- Completed migrations of existing customers from legacy to current products, including training Show less

  • Pre-sales and Implementation

    Dec 2020 - May 2021

  • Product Manager

    Jul 2018 - May 2021

  • CRM Consultant

    Feb 2016 - Jul 2018
• 

  Protecht

  May 2021 - now

  • Senior ERM Implementation Advisor

    Oct 2023 - now

  • Risk Advisor - Client Implementation

    May 2021 - Jan 2024