Manasi Panov

Manasi Panov

Customer Engineer

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location of Manasi PanovKyoto, Japan

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  • Timeline

  • About me

    Regional Service Business Leader at Shimadzu Corporation, Kyoto, Japan

  • Education

    • 81 SOU Victor Hugo

      2000 - 2005
      Natural Sciences
    • Sofia University St. Kliment Ohridski

      2009 - 2011
      Master's degree Organic Chemistry A
    • Sofia University St. Kliment Ohridski

      2005 - 2009
      Bachelor's degree Chemistry A

      Activities and Societies: Element-Organic Synthesis Group

  • Experience

    • TEAM ltd

      Sept 2009 - Aug 2013
      Customer Engineer

      Provides on-site preparation, installation, repairs, performance verification, preventive maintenance and consulting services of analytical instrument from Agilent Technologies like HPLC, HPLC/MS, GC, GC/MS.

    • Chem Analytical Services Ltd - Shimadzu Distributor

      Aug 2013 - Feb 2018
      Service and Application Manager

      Delivers comprehensive on-site services encompassing preparation, installation, repairs, performance verification, preventive maintenance, application support, and consulting services of analytical instruments from Shimadzu like HPLC, LC/MS, GC, GC/MS, UV, FTIR, AAS, ICP-OES, EDX, TOC, Testing machines, Particle size analyzers.Internal auditor according to ISO 9001 standards.

    • Shimadzu Handelsgesellschaft m.b.H. Korneuburg – Branch Sofia

      Feb 2018 - Aug 2022
      Service and Application Engineer at Shimadzu Handelsgesellschaft m.b.H. Korneuburg – Branch Sofia

      Delivers comprehensive on-site services encompassing preparation, installation, repairs, performance verification, preventive maintenance, application support, and consulting services of analytical instruments from Shimadzu like HPLC, LC/MS, GC, GC/MS, UV, FTIR, AAS, ICP-OES, EDX, TOC, Testing machines, Particle size analyzers.Supporting the administrative processes within the company by leveraging SAP ERP, overseeing the local service business, extracting valuable KPIs, and tracking the progress of junior service colleagues. Providing mentorship and conducting internal service and application training sessions tailored to meet the demand for all described instruments. Show less

    • SHIMADZU CORPORATION

      Aug 2022 - now
      Regional Service Business Leader

      Responsible for analyzing the service business, supporting Shimadzu subsidiaries in all service-related topics, creating service materials, and conceptualizing new service business strategies. Ensuring their successful distribution and implementation globally.Collaborating closely with all European subsidiaries to gather insights into the service market, provide support solutions, and achieve standardized service quality in SEG.Working extensively with the company's business data as a data scientist and analyst on Domo BI, creating various analyses, and developing dashboards for visualization. Deriving insights from the dashboards and preparing materials for subsidiaries to enhance their understanding of the service business environment, current status, and future opportunities. Show less

  • Licenses & Certifications

    • GC/MSD/QQQ/QToF sales training

      Agilent Technologies
      May 2012
    • OpenLAB Portfolio Training - CDS/ELN/ECM

      Agilent Technologies
      Jan 2011
    • LCMS

      Shimadzu Europa GmbH
      Mar 2015
    • Simdist and DHA training course

      Da Vinci Laboratory Solutions
      Jan 2013
    • FTIR Training

      Shimadzu Europa GmbH
      Feb 2015
    • Nexera UC

      Shimadzu Europa GmbH
      Nov 2015
    • Internal QMS Auditor ISO 9001:2008

      Lloyd's Register
      Nov 2015
    • HPLC 2

      Shimadzu Europa GmbH
      Nov 2013
    • HPLC 1

      Shimadzu Europa GmbH
      Nov 2013
    • 1260/1220/1200/1100 Series HPLC and RRLC Hardware Introduction

      Agilent Technologies
      Oct 2011