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Katharina Uhlmann

Katharina Uhlmann

Coach for Call Center Agents; Call Center & Customer Service Supervisor

Followers of Katharina Uhlmann831 followers
location of Katharina UhlmannCologne, North Rhine-Westphalia, Germany

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  • Timeline

  • About me

    Passionate people developer

  • Education

    • THE CHARTERED INSTITUTE OF PERSONNEL AND DEVELOPMENT (CIPD)

      -
      CHARTERED MEMBER CIPD Human Resources Management Exceeds Standards

      Activities and Societies: Experience Assessment

    • The Coaches Training Institute - CTI (London, UK)

      -
      Co-Active Coach

      104 hours of CTI's Coach Training Program, accredited by the International Coach Federation (ICF)

    • Scrum.org

      -
      Professional SCRUM Master I

      Professional SCRUM Master I Certification

    • The Predictive Index©

      -
      Certified PI Practitioner The Predictive Index© Certified PI Practitioner

    • Scrum.org

      -
      Professional Product Owner

    • Scrum.org

      -
      Professional Agile Leader Professional Agile Leadership (PAL-E)

    • Freie Universität Berlin

      -
      Diplom (German advanced degree equivalent to Master's degree) Pedagogy (Adult Education) very good

      Specialization: Human Resources Development and Corporate Learning

  • Experience

    • Questico AG

      Jul 2003 - Jul 2005
      Coach for Call Center Agents; Call Center & Customer Service Supervisor

    • Deutsche Bahn

      Sept 2005 - Apr 2006
      Intern (HR and Leadership Development)

    • LucaNet AG

      Jan 2006 - Feb 2012

      • Human Resources Manager

        Jul 2008 - Feb 2012

      • Human Resources Assistant

        Jan 2006 - Jun 2008

    • Médecins Sans Frontières (MSF)

      Jan 2012 - Jan 2013

      • Human Resources Manager

        Jun 2012 - Jan 2013

      • Human Resources Administrator

        Jan 2012 - Jun 2012

    • Médecins Sans Frontières (MSF)

      Jan 2013 - Jan 2014
      Human Resources Coordinator

    • International Committee of the Red Cross - ICRC

      Apr 2015 - Jan 2017
      Human Resources Country Head

    • UNICEF Latin America and Caribbean

      Jan 2017 - Jan 2018
      HR Business Partner

    • IMPACT Group

      Jun 2018 - Jan 2019
      International Career & Transition Coach

    • International Committee of the Red Cross - ICRC

      Jun 2018 - Jul 2018
      HR Manager (ad interim)

    • International Committee of the Red Cross - ICRC

      Sept 2018 - Jul 2019
      HR Consultant / Leadership & Team Coach

    • Profil M Beratung für HR Mngmt GmbH & Co. KG

      Apr 2019 - Jan 2020
      Senior Consultant

    • Beeline Group (Fashion Accessories)

      Jan 2021 - now

      • Team Manager Learning & Development

        Jun 2021 - now

      • HR Expert Leadership & Learning Culture

        Jan 2021 - Jan 2021

  • Licenses & Certifications

  • Volunteer Experience

    • Guest Lecturer for Career Services

      Issued by HTW Berlin on Nov 2008
      HTW BerlinAssociated with Katharina Uhlmann