Laura Knoll

Laura Knoll

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location of Laura KnollMinneapolis, Minnesota, United States

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  • Timeline

  • About me

    Channel Development & Retail Merchandising Specialist at Polaris Inc.

  • Education

    • University of Wisconsin-Eau Claire

      2004 - 2009
      Bachelor's degree Secondary Education and Teaching
  • Experience

    • Polaris Inc.

      May 2017 - now

      • Provide excellent customer service as a Sr. Dealer Support Representative through phone, email, and web-based contacts• Supply dealers with information regarding various subject areas (PG&A, wholegoods, ESCs, and promotional and marketing questions)• Serve as the wholegood liaison between Dealers, Dealer Services Teams, Logistics, Carriers, and Sales Teams regarding shipments and deliveries of units • Act as wholegood specialist for product availability questions while working closely with the ORV, Snow, and On-Road Operations teams• Execute new employee training and mentoring newly hired employees• Support new dealer training through in person, online, and academy training• Exhibit cross-functional support between global business units • Support team scheduling and case management• Contribute to the hiring and interviewing process• Assist in data collection and basic reporting• Attend and support off-site events for dealers and customers Show less

      • Channel Development & Retail Merchandising Specialist

        Jul 2022 - now
      • Dealer Support Representative

        Jun 2012 - now
      • Sr. Dealer Support Representative

        May 2017 - Jul 2022
  • Licenses & Certifications

    • Succeeding as a Polaris Leader

      Polaris Inc.
      May 2019