Laura Knoll

Experience

• 

  Polaris Inc.

  May 2017 - now

  • Provide excellent customer service as a Sr. Dealer Support Representative through phone, email, and web-based contacts• Supply dealers with information regarding various subject areas (PG&A, wholegoods, ESCs, and promotional and marketing questions)• Serve as the wholegood liaison between Dealers, Dealer Services Teams, Logistics, Carriers, and Sales Teams regarding shipments and deliveries of units • Act as wholegood specialist for product availability questions while working closely with the ORV, Snow, and On-Road Operations teams• Execute new employee training and mentoring newly hired employees• Support new dealer training through in person, online, and academy training• Exhibit cross-functional support between global business units • Support team scheduling and case management• Contribute to the hiring and interviewing process• Assist in data collection and basic reporting• Attend and support off-site events for dealers and customers Show less

  • Channel Development & Retail Merchandising Specialist

    Jul 2022 - now

  • Dealer Support Representative

    Jun 2012 - now

  • Sr. Dealer Support Representative

    May 2017 - Jul 2022