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Eddie Bingham

Eddie Bingham

Customer Service Agent - Livechat, e-mail, phone

Followers of Eddie Bingham741 followers
location of Eddie BinghamLondon, England, United Kingdom

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  • Timeline

  • About me

    Communications Lead | Storytelling, digital content and social media management | Former journalist

  • Education

    • University of Essex

      2012 - 2016
      Bachelor of Arts - BA Politics (with year abroad) 2:1

      Activities and Societies: Essex Blades Dance Club - Hip Hop Dance Teacher, Intermediate Competition Squad Choreographer, Vice-President, Publicity Officer, Winner of Best University Sports Club | Essex Blades Futsal Club - 3rd in BUCS National Championships, First Team & Second Team Player, Vice-Captain, Secretary | The Rabbit Newspaper - Columnist | Student Union - Sports Development Officer I took an array of modules in this degree, gaining knowledge and experience in areas ranging from International Relations, Global Development and Political Philosophy to Psychology, French and History.I won an Exceptional Services to Sport Award for my contributions to the Essex Blades Dance Club, Futsal Club, and for my time as Sports Development Officer for the SU - supporting the growth of over 50 sports clubs.

    • Hawaii Pacific University

      2014 - 2015
      Bachelor of Arts - BA Politics (with year abroad) 1:1

      Activities and Societies: Blank Canvas Dance Crew - Member | 24/7 Danceforce - Member I spent a year at Hawaii Pacific University as part of a study abroad year at the University of Essex. I received a first-class grade for the year, taking modules including Political Philosophy, Terrorism, Psychology, Spanish, and Philosophy

    • University of East Anglia

      2017 - 2018
      Master of Arts - MA Broadcast Journalism 1:1

      Activities and Societies: Dance Club - Hip Hop Dance Teacher, Advanced Competition Squad Choreographer | Futsal Club - First & Second Team Player | Livewire1350 - Radio Presenter | Concrete Newspaper - Columnist My documentary 'What's Changed in British Wrestling?' which looks inside the world of local professional wrestling company, World Association of Wrestling (WAW) won the Politics, Philosophy, Language and Communications department award for Best Dissertation. During my MA, I produced and edited news content to suit a variety of formats, including print, radio, TV and online. I made social media videos adapted to sites such as FaceBook and YouTube, while contributing freelance radio work… Show more My documentary 'What's Changed in British Wrestling?' which looks inside the world of local professional wrestling company, World Association of Wrestling (WAW) won the Politics, Philosophy, Language and Communications department award for Best Dissertation. During my MA, I produced and edited news content to suit a variety of formats, including print, radio, TV and online. I made social media videos adapted to sites such as FaceBook and YouTube, while contributing freelance radio work to local station Future Radio. Alongside the degree, I also did voluntary work for BBC Voices; producing a film on social and physical activities for the elderly in Norwich parks. Show less

  • Experience

    • GFM

      Jun 2011 - Jun 2017
      Customer Service Agent - Livechat, e-mail, phone

      GFM have a range of clients each with different demands, ranging from livechat assistance, e-mail correspondence, sales and marketing. During my time at GFM I:Assisted in campaigns for holiday company, Park Resorts as an inbound sales agent.Offered online (livechat and e-mail) assistance for The Sun's customers, both for its main website and fantasy football site. I also did Data Processing for The Sun Holidays campaigns.Helped with the Telegraph and Sky's Fantasy Football sites by offering e-mail support to customers. Show less

    • ColneFM

      Jun 2017 - Oct 2017
      Radio Presenter

      This is a small local station where I gained experience in radio presenting, before starting my degree. ColneFM focuses on news both national and local, and fun, easy to listen to content. I provided links inbetween songs and had segments of the show where I would chat about interesting things that I had found in the news, while also promoting local up-coming events.

    • BBC Norfolk, Bristol 24/7, Future Radio, Colne Radio

      Sept 2017 - Nov 2018
      Freelance Journalist

      Print, radio, and video content producer. Used Adobe Audition, Premiere Pro, and Photoshop. Trained in media law, punchy copywriting and headline writing, photography, shooting, editing, interviewing, risk assessments among other skills. Worked with a number of content producers, providing news pieces, one documentary and one short film.

    • The Garage Trust

      Feb 2018 - Sept 2018
      Dance Teacher

      Dance teacher for people from a variety of backgrounds and dance abilities including students with learning difficulties. Vital to have excellent inter-personal & communication skills and adaptability to make all students feel comfortable and engaged with the content provided.

    • RedXDance

      Oct 2018 - May 2019
      Dance Teacher

      Hip-hop dance teacher/choreographer for an intermediate/advanced over 18's competitive dance group. Also teaching workshops to children from 6 and above. Styles include - house, waacking, popping, and commercial.

    • Somerset Live

      Jan 2019 - Jun 2019
      Digital Reporter

      Finding, writing and publishing news content throughout the Bath and Somerset area. Multimedia journalist role, including the need for written, photo, video, audio, and social media skills. I wrote 400+ articles during this time; many of which received tens of thousands of views each.A strong knowledge of SEO, analytics and audience awareness are also demanded from this role.

    • Babbasa

      Apr 2019 - Sept 2020

      In charge of managing social media accounts, creating press releases, and communicating with shareholders and young people.

      • Communications and Fundraising Lead

        Jun 2019 - Sept 2020

      • Communications Lead

        Apr 2019 - Sept 2020

    • The Not Forgotten

      Sept 2020 - Oct 2021
      Communications Manager

    • Marie Curie UK

      Oct 2021 - Oct 2022
      Social Media Manager

    • The Law Society

      Oct 2022 - now

      🏆 Won ‘highly commended’ award at the Memcom Excellence Awards for Best Social Media Presence📈 Tripled LinkedIn impressions from 4 million to 12 million in a two-year period🥇 #1 out of the top 10 largest member bodies in the UK for most LinkedIn engagements

      • Digital Communications Lead

        May 2024 - now

      • Social Media and Digital Community Manager

        Oct 2022 - Oct 2024

  • Licenses & Certifications