Marco Laudati

Experience

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  FedEx Express

  Aug 2010 - Sept 2011

  Customs assistant

  Help customs during inspections: open the package, let them check if everything was declared correctly, and close different boxes, bags selected day by day.

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  One more wave

  Jan 2012 - Feb 2012

  Customer serive, driver.

  Bring customers from the airport to their accommodation.

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  Searcys

  Apr 2012 - Jan 2013

  Bartender

  Take customer's orders.Make drinks and cocktails. Manage bills and money.

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  Patina Restaurant Group

  Mar 2013 - Mar 2014

  Waiter

  Bring Customer at the table.Take orders of food and beverages.Manage bills, money, and family plans.

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  Macchiaveli restaurant

  Apr 2015 - Mar 2016

  Head Waiter

  Receive Customers.Take orders of food and beverages. Manage bills and money.

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  SELLBYTEL Group

  Jul 2016 - Mar 2019

  Google Android EMEA Agent.

  Maintain client relationships through product support over the phone.-Respond to incoming calls and email from end users.-Manage effectively all incoming incidents in a customer service environment-Gather information from customers, troubleshoot technical issues.

• 

  Magento, an Adobe company

  Mar 2019 - Oct 2021

  Business Development Representative

  Contacting international businesses on behalf of Adobe Commerce and gathering information (IT strategies) in order to generate new business opportunities.Generating business (B2B) opportunities and building sales pipeline through inbound and outbound activities across the different markets and qualify prospects in terms of their needs, goals, and business environment.

• 

  Uberall

  Nov 2021 - May 2024

  Business Development and Account Executive
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  CrowdStrike

  Jun 2024 - now

  • Senior Customer Development Representative

    Mar 2025 - now

  • Customer Development Representative

    Jun 2024 - Feb 2025