JaColby Adams

Experience

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  Study Abroad

  May 2012 - Jul 2012

  Clinical Psychology Intern

  o Gained economic and geographical knowledge, cross-cultural communication skills.o Improved my analytical skills and flexibility.o Developed an understanding of and familiarity with local customs and an ability to adapt to new circumstances.o Increased my proficiency in the language of Spanish.

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  Wal-Mart

  Sept 2012 - Jul 2014

  Customer Service Manager

  o Provided efficient service with high level of accuracyo Maintained thorough knowledge of store merchandise.o Developed working relationships with others and have maintained them over time.

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  We Make it Better Foundation

  Jun 2013 - Aug 2015

  Assistant to the Executive Director (Intern)

  Worked directly with the Executive Director in coordination and management of events. Gained experience in every area of management for a nonprofit. Assisted in daily tasks including, but not limited to: scheduling, communications, strategic planning, budget management, and general office duties as assigned.

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  Bannum Place of Jackson

  Jan 2014 - Jan 2015

  Counselors Aide

  Interviewed residents to compile information on social, educational, criminal and drug history. Explained rules established by facility, such as sanitation or maintenance requirements and parking regulations. Oversaw day-to-day group activities of residents in institution. Submitted reports and reviewed reports or problems with superiors. Supervised residents in an administrative setting. Kept clear, precise, and accurate records. Answered phones, filed papers, typed important documents, ran errands. Show less

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  Ningbo Heran Import and Export Company

  Jul 2014 - Feb 2015

  Global Market Merchandiser

  Build relationships with key store personnel to ensure their understanding of product informationAssigned to a territory of retail stores within a certain geographic area and expected to make contact with each store to create a relationship and eventually a sales contractHelp both the retailer and the manufacturer maximize sales and increase sales volumeSold finished clothing textiles to apparel distributors. Made sales calls. Answered customer questions. Negotiated sales prices for products. Expanded opportunities in existing customers and acquired new business. Provided superior level of expertise in human relations. Hired and managed American employees. Show less

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  Nurtured Minds Learning Academy

  Jan 2015 - Jan 2016

  Administrator and Teacher's Assistance

  Supervised a class with the teacher. Assumed the responsibilities of the teacher during the absence of the teacher. Helped implement the daily lesson plans and classroom activities. Accepted responsibility for maintenance and necessary housekeeping duties of the classroom, common use areas and playgrounds. Assisted and coordinated snacks, meals, nap time and bathroom activities. Provided the children with verbal praises and acceptance while providing clear and consistent expectations for the children's behavior. Assisted in other capacities, as determined by the Director. Show less

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  Diamond Resorts™ Resort Operations

  Jan 2015 - Jan 2016

  Front Desk Agent

  Checked in arriving guests and checked out departing guests. Followed through on guest requests and/or concerns in a timely manner. Handled and resolved customer complaints. Verified guest information as needed (i.e., additional keys, telephone calls and packages). Computed billing charges, collected payments and provided change for guest. Provided superior customer service in accordance with the Company DRIven to Excellence standards. Consistently practiced and maintained the highest standards of professionalism when interacting with fellow team members, management, owners, members, and prospects. Operated office machinery (i.e., computer, copy machine, fax machine). Show less

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  Children's Home Society of Florida

  Jan 2016 - Jan 2017

  Independent Living Counselor

  Provide supportive counseling services to individuals and/or groups. Develop and maintain clinical records and program documentation according to contract and CHS standards. Facilitate psycho-educational groups and educational classes on independent living skills and behavior management. Conduct community outreach as needed. Participate in the quality improvement process. Participate in Behavioral Health Overlay Services (BHOS) treatment team meetings.

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  Children's Home Society of Florida

  Nov 2017 - Oct 2018

  Targeted Case Manager

  Identify and assess client and family needs and evaluate, coordinate and oversee necessary services and/or treatment is provided. Provide in-home services to clients. Complete required assessments. Assist and counsel individuals and families by using such activities as delineating alternatives. Help to articulate goals and providing needed information. Contribute to the CHS high performance culture.

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  Chrysalis Health

  Oct 2018 - Jun 2019

  Targeted Case Manager

  Service children, adolescents, and adults with multiple and complex needs. The primary goal of mental health targeted case management is to connect clients with needed services, including medical, social, educational, mental health, housing, insurance, employment, financial, and other services, so they can function as independently as possible in our communities. I coordinate the provision of quality treatment and support services in the most efficient and helpful way possible, advocate for my clients’ needs, and follow up to ensure service effectiveness. Show less

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  SMA Healthcare

  Jun 2019 - Jul 2020

  Behavioral Health Technician

  Was directly responsible for and preformed a variety of client support and unit operational duties under the direction of the operations supervisor and in consultation with nursing and clinical staff. Was responsible for monitoring and documenting the behaviors and activities of each individual client; reporting any concerns regarding the health, safety, and wellbeing of a client to the appropriate authority. Documented client activities, behavior patterns and changes in behavioral patterns. Assisted nurses by taking vitals and UA's for drug screenings. Conducted and participated in basic life skills activities. Processed admissions and discharges for voluntary and/or involuntary clients; orientated clients to the facility; explained rules, policies, and procedures. Show less

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  Home Instead

  Jun 2019 - Jul 2020

  Home Health Aide

  Provided companionship and conversation to aging adults throughout the community in order for them to stay safe and independent. Preformed light housekeeping tasks and meal preparation. Issued medication and appointment reminders. Displayed the ability to treat seniors and their property with dignity and respect. Maintained the ability to communicate with clients and support staff in a friendly and congenial manner.

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  Southeast Addiction Center

  Aug 2020 - Feb 2021

  Behavioral Health Technician

  Maintained open communication lines with facility staff, attending clinicians, physicians, and clients. Acted as a representative of treatment staff and observed all client activities. Was directly responsible for and preformed a variety of client support and clinical operational duties under the direction of the operations supervisor and in consultation with nursing and clinical staff, to include administrative duties and office managerial task. Was responsible for monitoring and documenting the behaviors and activities of each individual client; any concerns regarding the health, safety, and wellbeing of a client to the appropriate authority. Orientated clients to the facility; explained rules, policies, and procedures. Maintained purchase order requests, catering of meals for clients, and documentation of client alumni reviews/follow ups. Conducted daily urinary drug analysis and breathalyzers. Reinforced COVID-19 protocols. Was responsible for maintaining and filing monthly group sign-in sheets and attendance logs in an organized manner. Kept attendance log of schedules up to date and made phone calls to clients who were late or no-shows. Show less

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  Laurel Heights Hospital

  Feb 2021 - now

  Monitor patient safety; Assist nursing staff with patient treatment procedures; Ensure a safe andtherapeutic environment; Assist patients with activities of daily living; Provide routine patient care;Document and communicate unusual or erratic changes in patient behaviors; Assist with patient groups and activities

  • Facilities Coordinator

    Apr 2022 - now

  • Mental Health Associate

    Feb 2021 - Apr 2022
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  YOUTH VILLAGES - INNER HARBOUR CAMPUS

  Oct 2022 - Jan 2024

  Behavioral Youth Counselor

  Teach children life skills and provide for their physical daily care. Assist in treatment planning. Conductdaily documentation such as contact notes, milieu notes, and precautionary notes. Participates in clienttransports. Participates in recreation therapy. Improve children’s behavior through coping skills and othertherapeutic interventions. Conduct group and 1 on 1 counseling sessions.