Nicholas Rosa

Experience

• 

  T-Mobile

  Mar 2015 - Mar 2017

  - Key Holder in charge of shifts and sales floor coaching - Consistently met and exceeded sales goals- Developed and maintained a strong customer base with consumers - Exceeded sales goals and provided excellent service to all current and potential customers- Developed an in-depth knowledge base for new emerging technology

  • Mobile Expert / Key Holder

    Mar 2016 - Mar 2017

  • Retail Sales Associate

    Mar 2015 - Apr 2016
• 

  T-Mobile

  Mar 2018 - May 2022

  - Assist store manager in all aspects of training, operations, developing, coaching the Team which lead to performance growth. - Analyze sales metrics of all employees and help develop monthly performance strategies- Lead team of several Retail Sales Associates to ensure they deliver high-quality customer care and sales metrics. - Ensure the store exceeds monthly goals and oversee all store functions. - Led the district in decreasing the % of calls to customer care- Participated in management development classes in all areas of management, coaching and operations- Shadowed managers from corporate and third-party retailers to discover best practices

  • Shift Manager

    Sept 2018 - May 2022

  • Career Advantage Program

    Mar 2018 - Aug 2018
• 

  Toast To The Goodfellas

  Sept 2019 - now

  Co-Founder / Co-Host

  Candid conversations with local professionals, entrepreneurs, artists, musicians, and inspirational folks from all walks of life to learn and share their successes, failures, triumphs, tribulations, fears, and regrets.To rate, review and subscribe to the podcast, please visit: https://linktr.ee/toast2thegoodfellas

• 

  Celsius Marketing | Interactive

  Oct 2019 - May 2022

  Facilitated the management of client accounts by serving as a primary contact for clients within the educational sector and other industries.Managed the planning and execution of multi-channel campaigns, to make sure our clients achieved their goals.Served as a liaison between clients, creative personnel, and digital teams to clarify targets, deadlines, deliverables, and implementation plans, while guaranteeing that all time constraints were met.Provided guidance and supervision for newly hired Account Coordinators' growth and development. Show less

  • Senior Account Coordinator

    Dec 2020 - May 2022

  • Account Coordinator

    Oct 2019 - Dec 2020
• 

  MERGE

  May 2022 - now

  Account Executive