Shaniqua Epps, MBA Marketing

Experience

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  Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas

  May 2013 - Jul 2014

  Project Manager, Marketing

   Online management of multiple projects, including custom benefit and service requests, having varying deadlines from inception to implementation, and report on project status; act as a liaison between business units and multiple Sales Account Managers Generate and analyze multiple reports at request of management in order to assist with the decision-making processes  Create training material for the purpose of training other project coordinators  Ongoing communication with senior management, department heads, underwriting and actuarial, in order to assist with disposition on various requests to assess rather benefit/service changes are warranted, by reviewing current standard benefits, legal implications, assessment of cost analysis and if manual intervention will be necessary Weekly reporting, with use of Excel pivot charts and graphing, in order to clearly analyze projects and coordinate workload Show less

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  Girls En Motion Travel

  Feb 2014 - now

  Founder - Master Events and Travel Planner

  President and Founder, Girls En Motion Travel (Feb 2014 – Present) Manage all aspects of event planning, personal and group travel for a group of nearly 500 adult women, to include coordination of all air and ground transportation, group package pricing negotiations, thorough research of activities and excursions, request for proposal submittals and contract negotiations, financial management of incoming deposits and travel payments, and reconciliation of bank account/credit card activities, and ongoing communication with members, hotel and tour company management personnel Online marketing and advertising, including development of personal client websites inclusive of full travel itineraries, contact forms and travel waivers Liaise between client groups, airlines, hotel and rental car companies to effectively coordinate travel services, and stay within budgetary limitations Keep accurate expense reporting documentation, outlining total trip cost, and all associated payments/fees Show less

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  FedEx Services

  Jan 2015 - Feb 2017

  IT Business Analyst, Marketing

  Act as a liaison between IT senior executives and management in matters of project reporting. Utilizing advanced Excel techniques, develop executive dashboards in order to strategically present important IT analysis for decision making. Create pivot tables and graphs which graphically project peak data and figures for senior management to use. Draft policies and procedures for project reporting.

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  Alcon

  Feb 2017 - Jan 2018

  Marketing Project Manager

  To provide support to the sales and marketing team for the surgical division. Act as a liaison between the marketing team and third parties to include advertising agencies, print services and inventory control. Manage multiple marketing projects ensuring advertisements are properly quoted, proofed, printed and delivered to the warehouse for online ordering set up, oftentimes within time constraints constraints.Manage internal digital files and online ordering system ensuring the field sales team has the proper advertisement(s) needed to successfully perform their jobs. Show less

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  Alacura

  Jul 2018 - Nov 2019

  Executive Assistant To Chief Executive Officer

  Provide Executive Assistance to the Chief Executive Officer, VP Business Development and VP of OperationsInventory managementOffice managementAccounts payable and receivableSocial media updates (Facebook and LinkedIn)Website creation assistance and vendor management

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  Dallas Fort Worth International Airport (DFW)

  Sept 2021 - Jun 2022

  Project Manager

  Provides key research analysis by gathering consumer insights and business intelligence information for Innovation Consultants to complete Front-End functions as part of the DFW Innovation ProcessDirectly responsible for assisting in the production of Monthly Innovation Executive Reports for the organization; responsible for the maintenance of excel data tables, pivot charts, and other key data that is incorporated into the monthly reportCoordinates project update meetings with internal and external stakeholders to assist Innovation Consultants and Project Managers; produces meeting minutes and presentations for team members as requestedProvides administrative task functions to members of the Innovation team in support of the DFW Strategic Plan 2021-2024 Show less

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  Cushman & Wakefield

  Jul 2022 - Feb 2023

  Project Manager/Proposal Coordinator

  *Maintain a calendar with multiple deadlines while communicating clearly with internal and external partners*Research and internally disseminate RFPs and business development opportunities.Develop proposal outlines, organize, and compile all components, capture technical information from subject matter experts, develop proofs, etcFormatting proposal documents using Microsoft Word and InDesign to ensure they are properly formatted, compliant with RFP requirements, easy to read, and visually appealing•Ensure submission deadlines and milestones are met, sending reminders to team ahead of the due date and starting escalation process when deadlines are not met•Maintain a clear understanding of current service and product capabilities and value statements that can be incorporated into proposals•Support general marketing projects Show less

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  Outer Office

  Jan 2023 - now

  Founder / Marketing Manager

  Founder of Outer Office, a boutique business marketing agency dedicated to empowering small businesses with tailored marketing and business solutions.▪ Manage a diverse portfolio of up to 10 small business clients monthly, delivering customized marketing services based on individual needs. Services include graphic design, content creation, online advertising, social media management, and rebranding.▪ Develop bespoke business forms and invoice templates, ensuring professionalism and consistency in client communications and transactions, fostering trust and reliability.▪ Provide timely website updates and maintenance services, ensuring clients' online presence remains current and optimized for user engagement and conversion.▪ Offer comprehensive social media management, actively monitoring and engaging with clients' social accounts to maintain a positive brand reputation and drive customer engagement.▪ Craft compelling blog posts tailored to clients' industries, incorporating SEO best practices to boost search engine visibility and attract organic traffic to their websites, enhancing online presence and authority. Show less