Ronggo Haryanto

Ronggo Haryanto

Customer Service Representative

Followers of Ronggo Haryanto173 followers
location of Ronggo HaryantoSemarang, Central Java, Indonesia

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  • Timeline

  • About me

    IT Officer

  • Education

    • Universitas AMIKOM Yogyakarta

      2013 - 2016
      Diploma Management Information Systems 3.42
  • Experience

    • Circle K Indonesia

      Oct 2012 - Oct 2013
      Customer Service Representative

      - Designed and put together store displays.- Balanced out daily sales history at the end of the day.- Performed cashier, bagger, and other duties as assigned.- Assisted in weekly sales promotion price changes.- Supervised baggers and other cashiers and assisted customers with finding items.

    • Jayakarta Hotels & Resorts

      Aug 2017 - Oct 2019
      IT Officer

      - Supports all operational activities related to Information Technology.- Configuring, maintaining & repairing hardware, software, networks.- Make sure all IT devices are functioning normally.- Perform regular data backups.- Establish communication with external service providers.- Design banners, brochures, and e-flyers for the purposes of promos and events.- Documenting various activities, both photos and videos.- CCTV installation, backup & maintenance.- Prepare PPH 21 & 23 tax reporting with E-SPT. Show less

    • GS Battery Indonesia

      Aug 2020 - now
      IT Officer

      • Provide daily support to ensure the smooth running of computers, mobile devices, devices network, security devices, communication devices, attendance devices, printers, and end user needs.• Troubleshoot and resolve application issues (first level), maintain and updating technical support documentation.• Handling IT asset management, maintaining inventory and liaising with vendors.• Manage IT infrastructure, system monitoring and reports.• Implement and monitor IT security, firewall and antivirus• Other tasks including performing first level troubleshooting (Firewall, VPN, Network Access Control, Application portal, IP Phone, manageable switch, nutanix) Show less

  • Licenses & Certifications

    • Microsoft Cybersecurity Stack: Securing Enterprise Information

      LinkedIn
      Jun 2020
      View certificate certificate
    • Power Apps: Building Data-Driven Apps

      LinkedIn
      Jun 2020
      View certificate certificate
    • IT Essentials

      Cisco Networking Academy
      Nov 2019
    • Microsoft Cybersecurity Stack: Identity and Endpoint Protection Basics

      LinkedIn
      Jun 2020
      View certificate certificate
    • HTML Fundamentals course

      SoloLearn
      Jun 2017
    • Microsoft Cybersecurity Stack: Advanced Identity and Endpoint Protection

      LinkedIn
      Jun 2020
      View certificate certificate
    • PHP Tutorial course

      SoloLearn
      Jun 2017
    • Learning Microsoft PowerApps

      LinkedIn
      Jun 2020
      View certificate certificate
  • Volunteer Experience

    • Volunteer

      Issued by Habitat for Humanity International on Oct 2018
      Habitat for Humanity InternationalAssociated with Ronggo Haryanto