Ronggo Haryanto

Experience

• 

  Circle K Indonesia

  Oct 2012 - Oct 2013

  Customer Service Representative

  - Designed and put together store displays.- Balanced out daily sales history at the end of the day.- Performed cashier, bagger, and other duties as assigned.- Assisted in weekly sales promotion price changes.- Supervised baggers and other cashiers and assisted customers with finding items.

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  Jayakarta Hotels & Resorts

  Aug 2017 - Oct 2019

  IT Officer

  - Supports all operational activities related to Information Technology.- Configuring, maintaining & repairing hardware, software, networks.- Make sure all IT devices are functioning normally.- Perform regular data backups.- Establish communication with external service providers.- Design banners, brochures, and e-flyers for the purposes of promos and events.- Documenting various activities, both photos and videos.- CCTV installation, backup & maintenance.- Prepare PPH 21 & 23 tax reporting with E-SPT. Show less

• 

  GS Battery Indonesia

  Aug 2020 - now

  IT Officer

  • Provide daily support to ensure the smooth running of computers, mobile devices, devices network, security devices, communication devices, attendance devices, printers, and end user needs.• Troubleshoot and resolve application issues (first level), maintain and updating technical support documentation.• Handling IT asset management, maintaining inventory and liaising with vendors.• Manage IT infrastructure, system monitoring and reports.• Implement and monitor IT security, firewall and antivirus• Other tasks including performing first level troubleshooting (Firewall, VPN, Network Access Control, Application portal, IP Phone, manageable switch, nutanix) Show less