Christian Richardson

Experience

• 

  Wenas Hop Company

  May 2016 - Jan 2020

  Quality Assurance Specialist

  *Managed the software required to control a Hop drying facility, requiring long hours of focus and close attention to detail*Maintained communication with transportation affiliates and ensured hop drying production lined up with trailer capacities. *Collected and analyzed data involved in facility operations in order to create plans for improve production efficiency*Planned and constructed irrigation systems spanning across 40+ acre hop fields

• 

  Apex Systems

  Jan 2020 - Mar 2020

  IT Field Technician II
• 

  Amazon

  Apr 2021 - now

  • Overseer of the outbound operation in the BOI2 fulfillment center, overseeing 7 departments, 11 managers and up to 650 associates.• Memorized and monitored over 23 miles of complex conveyance systems moving up to 750,000 orders daily across a 3 million sq.ft. warehouse.• Performed monthly meetings with direct reports to cover career growth actions and SMART goals centered around barriers, safety, quality and people.• Organized and guided weekly process path meetings with operations managers from all 4 shifts to discuss past week KPI’s and delegate action plans for continuous improvement.• Led the most efficient of 4 shifts in BOI2, surpassing all others in 7 of 9 key cost metrics over a 1-year period. • Developed daily labor plans for up to 650 associates, surpassing Amazon Platinum Standard threshold with 90%+ accuracy on 33 separate planning requirements.• Facilitated cross-org communication between Operations, Maintenance Engineering and Information Technology teams for quick resolution of mechanical and software related severity events. • Administered critical operational decisions to a team of 11 managers and 11 assistants, ensuring shifts met productivity, safety, quality, efficiency, and mechanical standards. Show less • Generated detailed reports for senior management, highlighting weekly trends and data-driven performance improvement plans for 4 shifts and 16 managers.• Drove a 16% boost in productivity resulting in cost savings of over $400,000 for Amazon over an 8-month period.• Reduced quality defects by 20% over a 6 month period, minimizing overall training an problem solving costs.• Oversaw a team of 100+ employees, ensuring compliance with operational procedures and safety protocols. • Strategized and executed staffing plans to facilitate the movement of up to 200 personnel daily.• Employed comprehensive quality and productivity metrics to assess building-wide performance and implement standardized procedures that optimized cost and efficiency. Show less

  • Operations Manager

    Apr 2022 - now

  • Area Manager

    Apr 2021 - Apr 2022