Nikolas Gonzalez

Experience

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  Nike

  May 2016 - Feb 2017

  Sales Executive

  Customer service and service management to generate sales volume.Pay attention to the facility's exterior and interior marketing needs.Be an excellent salesperson, create a bond with the customer to generate security and provide good advice on the product.Close sales in the best way to achieve the objectives established for the store.Inventory control. Keep the warehouse organized.

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  CITADIUM

  May 2017 - May 2018

  VIP user support technician

  IT AnalystVIP technical support via remote help desk for all CITADIUM across the country.HP Service Manager.Onsite Technical SupportData migration, HP service Manager, application updates.Microsoft Office 365, advice and management of a premium business package.

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  YPF SA

  Oct 2018 - Oct 2019

  IT Support Technician

  -Collection of information to users for migration.-Backup and synchronization of files to OneDrive.-Installation of applications, on information collected.-Delivery of laptop equipment.-Office 365 – Skype for Business-Evaluation and coordination of the facilities team.-Planning and delivery of computer equipment-Management and sending of emails to users.-Ticket resolution - HPService Manager-Troubleshooting-Computer Asset Control

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  Expertice S.A.

  Oct 2019 - Jun 2020

  IT User Support Technician

  -Installation of applications.-Office 365-Management and sending of emails to users.-Incident resolution using the Services Desk tool.-Backup and synchronization of files to OneDrive.

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  SysOne

  Oct 2020 - Jun 2021

  Java Developer

  Development and maintenance of existing systems, for the Broadcast cell at Fiserv inc.Technologies:- Java 7, 8- HTML, CSS, JSF, JSP, PrimeFaces, Struts.-SpringBoot.- Hibernate, JPA.- Docker.- SQL Server, MySql.- Maven/Gradle.- Agile Methodologies (SCRUM).- SVN/Git.- WebServices Soap and Rest.-Eclipse.- Analysis of requirements and Documentation.

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  BP4

  Jun 2021 - Dec 2024

  Reference, consultation person and guide for team members.Onboarding new team members.Extensive knowledge of the different applications and architecture of the Emision BAU team (legacy architecture).Analysis and resolution of incidents of the team's applications.Communication and coordination of the BAU Issuance team, to carry out the different assigned tasks.Manage and plan the release of fixes and new versions of applications, with internal teams (middleware).Generate technical documentation.Currently in a migration project of BAU Issuance applications (legacy) to cloud solutions. Show less

  • Software Developer Technical Lead at "Fiserv"

    Mar 2023 - Dec 2024

  • Application technical reference at "Fiserv"

    May 2022 - Mar 2023

  • Java Developer at "Fiserv"

    Jun 2021 - May 2022
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  Fiserv

  Nov 2024 - now

  Software Developer Technical Lead

  Reference, consultation person and guide for team members.Onboarding new team members.Extensive knowledge of the different applications and architecture of the Emision BAU team (legacy architecture).Analysis and resolution of incidents of the team's applications.Communication and coordination of the BAU Issuance team, to carry out the different assigned tasks.Manage and plan the release of fixes and new versions of applications, with internal teams (middleware).Generate technical documentation.Currently in a migration project of BAU Issuance applications (legacy) to cloud solutions. Show less