Melinda Wyatt M.Sc.

Experience

• 

  City of Edmond

  Jan 2002 - Jan 2004

  911 Emergency Dispatcher- Fire, Police, Civil Defense

  911 Dispatch-Emergency Management Services, Police & Fire

• 

  The Hartford

  Mar 2004 - May 2012

  Service Operations

  P&C Insurance AgentService Operations CoachCall Escalation Specialist

• 

  C.H. Robinson

  Jun 2012 - Aug 2015

  Quality Assurance Manager

  Coaching & Development Manager

• 

  WeGoLook

  Dec 2016 - now

  Responsible for planning, directing, and managing all functions of customer service operations. WeGoLook is mobile technology company featuring a crowdsourced platform of 40,000+ "Lookers"​ nationwide to complete on-demand field services, including inspections and custom tasking. Our agents, known as "Lookers"​, collect field data, photos, and video via the WeGoLook mobile app and/or complete custom tasking, such as item pickup, delivery, document research and more. WeGoLook specializes in verifying autos, properties, boats, heavy equipment, antiques, electronics, furniture, RV’s and other assets. WeGoLook has expanded to international markets, including the United Kingdom, Canada, and Australia with other countries soon to follow.How it works: Companies or individuals engage with WeGoLook to order an on-site inspection report or custom task via WeGoLook’s web platform for autos, real estate, heavy equipment, courier services, notary services, and more. WeGoLook then dispatches an Agent within proximity of the location to complete the on-site inspection by collecting dynamic data, photos, and video utilizing the WeGoLook Mobile Application for iOS or Android. The report goes through quality assurance review and delivered to an insurance provider in their preferred format (API, .html, PDF, compressed images, and more). Show less

  • Director Of Operations

    Mar 2019 - now

  • Director of Call Center Support

    Dec 2016 - now