Sang Lieu Minh

Sang Lieu Minh

Microsoft System Engineer

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location of Sang Lieu MinhHo Chi Minh City, Vietnam

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  • Timeline

  • About me

    Senior Services Engineer @Tech Data APAC | CSP Direct | MCT | PTIT

  • Education

    • Posts and Telecommunications Institute of Technology

      2010 - 2014
      The Degree of Engineer Electrical, Electronic and Communications Engineering Technology/Technician Good
  • Experience

    • HPT Vietnam Corporation

      Sept 2014 - May 2017
      Microsoft System Engineer

      ★ Research new solutions trend, consulting and proposing a proper solution to the customer★ Main responsibility to consult and implement the project based on the requirement of customers★ Deliver project/service onsite implement to end customer based on design.★ Support troubleshooting resolve issues of customer.★ Work with various vendors and service providers to ensure productive environment.★ Build up and keep long-term relationship with customers.

    • Orient Commercial Joint Stock Bank (OCB)

      May 2017 - Apr 2019
      Senior System Administrator

      ★ Main Responsible for Operation, monitoring and troubleshooting process to ensure all activity business run based on System Microsoft On-Premise more than 5 thousand employees activities.★ Main responsibility to prepare environment and implement project based on the requirement of plan increase business model.★ Take care technical quantity for connection business the both Main office and 126 Brand office of Banking.★ Resolve issues and prepare status reviews and reports to CIO.★ Play level core roles in IT infrastructure of Banking.★ Defining business requirements and designing of ICT system, product roadmap.★ Research new solutions for system improvement Show less

    • Tech Data APAC​

      May 2019 - now

      ★ Report all activity to Technical support Manager at APAC and Sale Manager at country VN★ Responsible for providing presales technical support to the Sales team and presenting tailored demonstrations or qualification discussions to customers and/or prospects.★ Responsible for assisting the Sales Team with qualifying opportunities – in or out and helping expand existing opportunities through solid questioning.★ Responsible for Microsoft Indirect Reseller Enablement, Training, Go-to-market, Technical Support.★ Main Responsible for monitoring and troubleshooting issue process to ensure that the SLA in TD Microsoft Support Desk in Vietnam, Indonesia, Hong Kong, Singapore, Australia, Malaysia.★ Main responsibility to consult and implement the products based on the requirement of customers.★ Build up and keep long-term relationship with Reseller Partner. Show less

      • Senior Services Engineer

        Dec 2021 - now
      • Technical Support Specialist

        May 2019 - Nov 2021
  • Licenses & Certifications

    • AWS Partner: Accreditation (Technical)

      Amazon Web Services (AWS)
      Apr 2021
      View certificate certificate
    • Microsoft Certified: Azure Administrator Associate

      Microsoft
      May 2021
      View certificate certificate
    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Dec 2020
    • Microsoft 365 Certified: Enterprise Administrator Expert

      Microsoft
      Mar 2021
      View certificate certificate
    • Microsoft 365 Certified: Security Administrator Associate

      Microsoft
      Mar 2021
      View certificate certificate
    • Microsoft Certified: Azure Solutions Architect Expert

      Microsoft
      Dec 2021
      View certificate certificate
    • Microsoft Certified Professional

      Microsoft
    • Microsoft Certified: Security, Compliance, and Identity Fundamentals

      Microsoft
      Dec 2021
    • Microsoft Certified Trainer 2021-2022

      Microsoft
      Oct 2021
      View certificate certificate
    • Microsoft New Commerce Experience Advisor

      TD SYNNEX
      Jan 2022
      View certificate certificate