Experience

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  Prescott group halifax ns

  May 2007 - Sept 2011

  Vocational instructor/employment coach

  Vocational agency that provides services for adults with intellectual disabilities:- Skills assessment- Resume and cover letter development- Job search - Job carving- Job coaching and follow-alongTraining:- Core competencies for human service required by Dept of Community Services (Individual Life Planning, Non-Aversive Behaviour Change, Mandt, Medication Awareness, Personal Care, Fire & Life Safety)- Standard First Aid & CPR (Level C)- Ethics in the Workplace- Certified Mandt (crisis intervention) Trainer Show less

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  Team work cooperative and the workbridge

  Sept 2011 - Apr 2015

  Employment Assistance Service provider (Case Management) for Persons with Disabilities:- Employment Counselling- Needs assessment- Return to Work Action Plan development- Administering skills development, work experience, accommodations, etc. applications- Referrals to outside service providers and in-house services (job development, workshops, career counselling, etc.)- OH&S Committee Chair- Co-created TeamWorkBridge Employment Model- Developed Case Manager Training ManualTraining:- Mental Health First Aid- Certified Financial Literacy Trainer- Work with Us Facilitator- Introduction to Solution Focused Therapy- Level 1 CareerCycles training: Holistic, narrative approach to career counselling Show less

  • Case Manager/Employment Counsellor

    Nov 2012 - Apr 2015

  • Job Developer

    Sept 2011 - Nov 2012
• 

  Manulife

  Apr 2015 - now

  - Providing ongoing coaching and mentoring to a team of Long Term Disability Case Managers with focus on positive outcomes, doing the right thing, and the utilization of the right tool at the right time. - Providing Q&A support to the team on a daily basis- Reporting- analyzing and identifying trends- Working in collaboration with peers and Management team- Working with distribution teams and attending client meetings- Utilizing in-depth knowledge of group disability with focus on best practice- Implementing superior problem solving skills while also considering all stake holders Show less - Adjudication and managment of LTD claims- Analyzing claim statements from employees, employers, and attending physicians- Documenting, assessing, and interpreting medical information- Phone interviewing with claimants and employers- Assessing disability based on functional restrictions and occupational requirements- Consulting with physicians and clinicians- Timely assessment of claims, with continuous monitoring and follow-up during entirety of claims- Identifying and making referrals to appropriate treatment providers and rehabilitation services - Coordination and facilitation of medical and rehabilitative consultations and treatment- Professional and timely communication with plan members, plan sponsers, and treatment providers- Requires strong knowledge of medical conditions (physical and mental) and medical terminology- Requires strong working knowledge of vocational, occupational, and labour market principles- Use of claim tracking database software- United Way Campaign 2016 Committee Chair- Dept Mind, Body, & Spirit Committee Member (workplace wellness initiative)- Global Women's Alliance (GWA) Halifax Committee Member 2016-2022 Show less

  • Long Term Disability Specialist

    Oct 2021 - now

  • Long Term Disability Case Manager

    Apr 2015 - Oct 2021