Experience

• 

  Aficionado, inc.

  Feb 1996 - Mar 2002

  Director of sales & customer service

  First Employee hired. Responsible for everything post Research & Development. Assumed Senior management position in 1998 after co-founder left company.

• 

  Gayread.com

  Apr 2002 - Nov 2002

  Consultant; customer service, contracts, and final sales team leader

  Facilitated company relocation from Phoenix Arizona to Guerneville California. Manage Sales Staff of 3. Implemented weekly meetings, set sales quotas, and performance improvement plans. Handled employee terminations and layoffs. Created severance packages for staff not relocating to California.

• 

  San francisco safe, inc

  Mar 2003 - Aug 2015

  Director of operations

  General office accounting, A/P, A/R, Invoicing. Payroll and Timesheet processing. Human Resources Management. Up to date on all employment law changes. Advise Program Director and Executive Director in personnel matters. Negotiate contracts. Assist in preparation of budgets and budget modifications. Create monthly reimbursement reports. Plan and implement fundraising events. Maintain computer network, server, website, and Exchange email system. Assume extra responsibilities during long-term absences of other management team members. Facilitate computer training for staff. Write grant applications. Show less

• 

  Bay area cabaret

  Oct 2009 - Nov 2015

  Consultant

  Consult as Accountant, Volunteer Manager, and Grant Writer. Setup accounting software. Created event specific and agency wide budgetary systems which are then used to identify ways to reduce operational costs. Write, apply and manage government and private foundation grants. Organize and manage event volunteers, handle all customer service at events. Occasional Public speaking to audience of 350 and trusted to be liaison with celebrity vocalists.

• 

  The home depot

  Jan 2017 - Feb 2023

  • Customer Experience Manager

    Sept 2021 - Feb 2023

  • Associate Support Department Supervisor

    Oct 2019 - Aug 2021

  • Garden Supervisor

    Aug 2019 - Oct 2019

  • Service Desk Supervisor

    Sept 2018 - Oct 2019

  • Front End Supervisor

    Oct 2017 - Sept 2018

  • Head Cashier

    Jan 2017 - Oct 2017
• 

  The home depot

  Apr 2024 - now

  Specialty assistant store manager