Experience

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  Counselling appraisal consultants

  Jan 2003 - Jun 2020

  - Operational and strategic responsibility for over thirty employees (including Occupational Therapists, Psychologists, Physiotherapists, and Vocational Specialists), overseeing delivery of disability claims management, return to work (RTW) services, and other workplace-based employee health/wellbeing interventions, including Employee Assistance Program support and ergonomic training programs.- Developing and managing robust customer relationships, including regular stakeholder meetings, strategic planning and review processes, critical data analysis, and other proactive interactions with referrers (e.g. insurance groups, private organizations, unions, and Government authorities) focused upon continuous improvement.- Other responsibilities included staffing and recruitment, quality assurance, developing procedures adhering to ISO 9001 Standard, data evaluation and reporting, training, preparing tender submissions, website development, facilitating staff professional development, and other aspects of personnel management. - Effectiveness in role recognised as personal recipient of the Exceptional Leadership Award at the Australian Rehabilitation Provider Association Awards (August 2017), and leading the team awarded Innovation in Return to Work Award at the ARPA National Excellence in Workplace Rehabilitation Awards (November 2018). Show less - Responsible for the management of over twenty Allied Health Professionals, overseeing the delivery of effective disability claims management services to support injured workers to safely and successfully return to work.- Developing and supervising workplace-based health and safety interventions for a broad range of organizations and industries (including education, health, manufacturing, and transportation) specifically to eliminate or control workplace hazards, overcome workplace issues or conflict, improve workplace productivity, or enhance employee wellbeing.- Conducting regular claims analysis with referring parties (e.g. Workers Compensation Agents, large organizations, Government agencies) and relevant authorities, in order to collaboratively formulate strategic action plans.- Responsible for staffing and recruitment, training, and professional development. - Original Employer Team achieved 3-star (i.e. highest possible) performance rating with WorkSafe Victoria for seven consecutive quarters, representing durable RTW outcomes more than 10% above scheme level. Show less - Managing a team of eight Occupational Therapists, overseeing the delivery of disability claims management services supporting injured workers to safely return to work, provision of clinical advisory services to Government departments in relation to high cost modifications/equipment, and home-based assessments.- Undertaking reviews of staff performance, overseeing recruitment, induction and training.- Conducting specialized assessments and delivering training programs related to injury management or prevention, and the effective application of workplace ergonomic principles Show less

  • State Manager

    Feb 2016 - Jun 2020

  • Original Employer Team Manager

    Jun 2013 - Feb 2016

  • Occupational Therapy Team Manager

    Sept 2007 - Jun 2013

  • Senior Rehabilitation Consultant / Occupational Therapist

    Aug 2005 - Sept 2007

  • Rehabilitation Consultant / Occupational Therapist

    Jan 2003 - Aug 2005
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  Work from home experts

  Jul 2020 - Aug 2021

  Senior consultant

  - Conducting specialized Work From Home assessments and training, focusing upon a comprehensive scope of relevant considerations impacting upon employee effectiveness and wellbeing, including configuration of physical workspace, technical considerations relating to work role, work practices/behaviours for optimal mental health, and meaningful social interactions. - Applying recommendations consistent with relevant local legislation, including employment standards, accessibility requirements, human rights codes, duty to accommodate, workers compensation, and group disability processes. - Responsibilities also include development and maintenance of company online presence, and other administrative functions. Show less

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  Walmart canada

  Aug 2021 - now

  Senior manager - disability management