Michael Gross

Michael gross

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location of Michael GrossMemphis, Tennessee, United States
Followers of Michael Gross371 followers
  • Timeline

  • About me

    Storage and Backup Engineer at ALSAC/St. Jude

  • Education

    • Kingsbury high school

      2003 - 2007

      Activities and Societies: Honor Society Orchestra Graduated 9th in my Class.

    • The university of memphis

      2007 - 2011
      Bachelor of business administration - bba management information systems, general
    • University of memphis

      2007 - 2011
      Bachelor of business administration (b.b.a.) management information systems, general
  • Experience

    • Walgreens/ ikes

      Sept 2006 - Apr 2012
      Customer service/ service clerk

      Work on registers and at the Customer Service register and answering customer's questions in-store and on the phone. Also responsible for working with other employees to create and move product displays, as well as stocking the selves and performing product resets.

    • Servicemaster

      Apr 2012 - May 2021

      - Researched, designed and deployed current DataDog monitoring solution for on-prem and AWS environments. - Created self-healing actions from DataDog alerts to trigger Ansible playbooks. - Developed internal training for DataDog, including alerting and dashboard creation. - Helped develop Ansible playbooks, stored in TFS, to deploy DataDog to entire environment. - Administrator for SolarWinds.- Performed automation using Jenkins. - Worked to solve tickets in Remedy and created KB articles around solutions. - Administrator for GoAnywhere MFTP system, set up accounts and FTP processes for AppDev teams and Vendors. Show less

      • DevOps/Release Engineering

        Sept 2017 - May 2021
      • System Administration/ SIEM Engineer

        Aug 2016 - Sept 2017
      • System Administration/ Data Center Engineer

        Apr 2012 - Aug 2016
    • Terminix

      May 2021 - Dec 2021
      It system administrator at terminix
    • St. jude children's research hospital - alsac

      Nov 2021 - now
      Engineer ii - storage and backup platforms
  • Licenses & Certifications

    • Data center university associate

      Schneider electric
      Aug 2013
    • Itil v3 foundations

      Sept 2012
    • Introduction to aws for non-engineers: 4 billing and pricing

      Linkedin
      Jun 2020
      View certificate certificate
    • Learning terraform

      Linkedin
      May 2020
      View certificate certificate
    • Aws certified cloud practitioner

      Amazon web services (aws)
      Jun 2020
      View certificate certificate
    • Scaled scrum master certified (ssmc)

      Scaled agile, inc.
      Nov 2019
      View certificate certificate
    • Introduction to aws for non-engineers: 2 security

      Linkedin
      Jun 2020
      View certificate certificate
    • Introduction to aws for non-engineers: 1 cloud concepts

      Linkedin
      Jun 2020
      View certificate certificate
    • Aws: automation and optimization

      Linkedin
      Mar 2020
      View certificate certificate
    • Learning azure devops

      Linkedin
      May 2020
      View certificate certificate