
Timeline
About me
Manager Customer Service & Administration
Education

University of cambridge
-Diploma in travel and tourism tourism and travel services management
Experience

Safari travel & holidays
Nov 2005 - May 2006Customer service executive
British airways
Jun 2006 - Dec 2006Passenger service agentHandled by Indian Airlines

Singapore airlines
Jan 2007 - Jan 2008Traffic assistant
Kingfisher airlines
Feb 2008 - Jun 2014Guest service agent
Prime hospital dubai
Jul 2014 - Mar 2020Customer relation
Milestone arc
Mar 2020 - nowProperty consultant and administrative manager
Leadsark edutech pvt ltd
Sept 2020 - nowCustomer service managerAn Educational Hub for Lead Generation & Young Digital Entrepreneurs. LeadsArk is a training program specialty designed for Affiliate Marketers, Marketers & Network Marketers for both High-Ticket and Low Ticket Offers

Seekmed
Aug 2022 - Feb 2023Manager - ipd customer advisor Handling IPD operations, coordinating with international patients and online consultations, managing translation for In-patient and Out-patient departments. Making full use of resources to give the maximum output, managing entire team to ensure smooth functioning of the organisation, Allocation of daily duties and responsibilities Communicating with the community health workers who support the organisation Analysing the work done and correlating the achievements with the set target and motivating the team to achieve target Show less
Licenses & Certifications

Iata/uftaa foundation and ebt course
Step
Krischeck overseas
Singapore airlines
Honors & Awards
- Awarded to Saifuddin AhmadBest employee Singapore Airlines Dec 2007 For being the best employee for the month
Languages
- enEnglish
- hiHindi
- beBengali
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