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Fabio Orlando Robles Mesa

Fabio Orlando Robles Mesa

Maintenance Coordinator

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location of Fabio Orlando Robles MesaGreater Montreal Metropolitan Area

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  • Timeline

  • About me

    Analyste Réseau Risq

  • Education

    • Colombia Pedagogical and Technological University

      1996 - 2005
      Bachelor's Degree Electrical and Electronics Engineering Electtonic Engineer

    • CEGEP - John Abbott College

      2013 - 2014
      A.E.C. Network Administration Network and System Administration/Administrator technician

      Analyse the job function of a Network Administrator. Analyse the job function of a Network Administrator.Communicate in English in a networking environment.Apply critical thinking and problem solving in a networking environment.Manage PC based Network operating systems.Summarize the internal working of a PC type computer.Manage a server.Install and maintain network software.Respond to user needs in a PC based Network environment.Apply network routing… Show more Analyse the job function of a Network Administrator. Analyse the job function of a Network Administrator.Communicate in English in a networking environment.Apply critical thinking and problem solving in a networking environment.Manage PC based Network operating systems.Summarize the internal working of a PC type computer.Manage a server.Install and maintain network software.Respond to user needs in a PC based Network environment.Apply network routing configurations and protocols.Implement Network security.Apply presentation techniques and job search skills.Apply knowledge and skills related to Network Administration disciplines in a business environment Show less

  • Experience

    • Telefonica Colombia

      Jun 2005 - Jul 2006
      Maintenance Coordinator

       Track and assign of tickets to the outsourcing company in charge to attend the client failure Notify to the sales area at the moment that the equipment stock are empty Give technical support to field technician in order to solve the customer issue into the SLA

    • Teledifusion

      Jun 2005 - Jul 2006
      Field Technician

       Internet, Data and Voice channel installation, including last mile and router.

    • Telefonica Colombia

      Aug 2007 - Jul 2009
      Maintenance Professional

       Ensure problem solving customer channels in SLA signed with the client Scale the problem to other areas when the solution is not possible to achieve with the tools given Implementing control schemes that allow to track the solution time in order to act following a standard guide

    • Telefonica Telecom

      Aug 2009 - Apr 2012
      Solution Implementation Professional for PYMES

       Design and implementation of last mile solutions Start and configuration of router and switch in order to granted connectivity to Internet and remote sites PAT configuration in order to allow private networks to be connected with Internet routing protocols configuration (OSPF, BGP) Frame relay router configuration.

    • Jewish Hospital Healthcare Services

      Jun 2014 - Aug 2014
      Customer support level 1

      Service desk support, Lan, and end users.

    • Ericsson

      Oct 2014 - Sept 2015
      ICT Test Env Service Desk Profesional

      • SENTRY (power outlet administrator) support over, this device is in charge of power cycle the different devices on thelaboratory.• Terminal serer (DIGI) support, this device is in charge of provide SSH connection over the SSR and SE devices.• Fiber support connectivity from Layer 1 switches (MRV and ONPATH) to SSR, SE and Linux servers.Technical support for Ericsson SSR and Se routers

    • CN

      Sept 2015 - Aug 2022

      Network administrator officer in charge of Monitor, Repair and escalate incidents over the MPLS network as well as WANconnections, LAN connections and VPN services, at CN we have a lot of technologies, on the MPLS network we haveNOKIA - ALCATEL devices, 7750 to manage services as EPIPEs, VPLS, CPIPES, and 7705 to provide access, on thosedevices we also have CPIPEs and EPIPEs, as CPEs we have CISCO Routers and SWs, to provide site access, we alsohave NEXUS devices for the DATACENTER.As a NOC officer we are in charge of receive automatic tickets from the monitor tools, as well as handle tickets coming fromService Desk, we are also in charge of report issues to TELCO companies as BELL, TELUS, ROGERS ans some others inUS as VERIZON, AT&T...ETC, we also escalate incidents to different areas as L3 Connectivity team or L3 FW team, we arealso in charge of replace defective SWs, Routers, MPLS nodes and last miles, Copper, Fiber and Radio. Show less

      • Telecom Analyst, Network Operation Center

        Sept 2015 - Aug 2022

      • Analyst Telecom Network Operation Center

        Sept 2015 - Sept 2015

    • Réseau D'informations Scientifiques Du Québec (Risq) Inc

      Aug 2022 - now
      Analyste Réseaux

  • Licenses & Certifications

    • Juniper Networks JNCIA-Junos (JN0-104) Cert Prep

      LinkedIn
      Nov 2022
      View certificate certificate

    • Cisco Certified Network Associate Routing and Switching (CCNA)

      Cisco
      Oct 2019

    • Nokia IP Networks and Services Fundamentals

      Nokia
      Dec 2021

    • Juniper Networks Certified Associate, Junos (JNCIA-Junos)

      Juniper Networks
      Dec 2022
      View certificate certificate

    • Nokia Network Routing Specialist I (NRS I) Certification

      Nokia
      Dec 2021
      View certificate certificate

    • CCNA

      Cisco
      May 2014
      View certificate certificate