Thiago Dias Da Silva

Experience

• 

  Telefônica Pesquisa e Desenvolvimento

  Jun 2010 - May 2011

  Analista de Processos e Requisitos

  Descrição:  Mapeamento dos processos (fluxos). Acompanhamento em homologações de sistemas. Levantamento de requisitos funcionais e não funcionais. Desenvolvimento da especificação técnica dos processos atendendo projetos da Telefônica.Projetos:  SIGRES Fibra Brasil: Mapeamento de processos para o sistema SIGRES Brasil (Sistema de Gerenciamento de Redes e Serviços); Controle de qualidade e padrão dos documentos, levantamento de requisitos, mapeamento dos fluxos e análise de dados entre os módulos SIGRES Brasil (Criação e Atualização de Interfaces, transição de dados entre os módulos SIGRES);Tecnologias: Microsoft Visio, SVN e CVS e Redmine (gerenciamento de atividades). Show less

• 

  Banco ABC Brasil

  May 2011 - May 2012

  System Analyst

  Member of the Project Management Office team, in which I was responsible for the legal demands of the accounting area.- Monitoring of systems projects related to the accounting area.- Process mapping (flows); - Monitoring of system approvals; - Survey of functional and non-functional requirements; - Development Vision Document for all systems related to the banking sector - Creation Views and Query in SQL 2005 and 2008.Projects:- BCB 3040 Document Layout: Systems Analyst responsible for ensuring that all legacy systems such as SYSIN, Function, Checking Account, NCR, Change and Change Off send the correct data to generate the 3040 document to BACEN.Technologies: SQL Server 2005 e 2008, BizAgi, Visual Studio 2005 e 2008. Show less

• 

  TODO BPO e Soluções em Tecnologia S.A.

  May 2012 - Nov 2012

  Business Analyst/Requirements

  Member of the process team, in which he was responsible for the analysis and survey of specifications with the customer.- Interview with the client; - Process mapping (flows); - Monitor approvals with the client; - Validation and monitoring of system implementation by the customer; - Survey of functional and non-functional requirements; - Development Tool Training Document to assist the client; - Video development to present the client's tool. - Development of process automation, using the Real Time Impact - Nice tool;- Creating Views and Query in SQL 2005 and 2008.Projects:NGR: RTI works in conjunction with the Front End and its goal is to automate the service process. The NGR (Next Generation Relationship Platform) project is a tool that aims to improve the quality of service provided by Contax customers and reduce Contax's operating costs. This project uses two front-end and RTI tools. The Front End is used by Call-center agents, enabling the integration of the telephony platform for CRM and operating systems used by the customer. Its main objectives are to standardize the service on all sites, thus reducing the amount of human error (eg, erroneous transfers), repeating calls and increasing the productivity of the attendants.Technologies: SQL Server 2005 e 2008, BizAgi, Confluence, Jira e RTI – NICE Show less

• 

  Tecban (Technology Banking)

  Nov 2012 - Nov 2014

  Requirements and Business Analyst

  Member of the requirements and business analysis team performing the following activities below:- Interview with the cliente;- Monitor the requirements approvals with the client.- Approval, validation and monitoring of the system implementation with the customer.- Survey of functional and non-functional requirements- Prototyping;- Project Requirements Management and Scope;- Maintenance of systems documentation;- Project Requirements Management and Scope.- Application, Implementation and Consolidation Estimates;- Business and project support.- Project Management.- Planning of the project activity.- Impact assessmentProjects:PCI DSS (Citibank): Project to ensure the security of information that travels at Citibank ATMs following these rules:- Maintain a secure data network;- Protect the information of credit card holders.- Maintain a vulnerability management program.- Implement strong access control;- Maintain the Information Security Policy.Technologies: Enterprise Architect, Clear Case, Axure e Clarity. Show less

• 

  Cargill

  Nov 2014 - now

  I am at Global IT in lab in LATAM responsible to validate and create products to optimize and reduce our costs in our grain products supply chain. My main responsibilities are: - Product Development; - Roadmap development and presentation; - Team Leadership; - Product Discovery; - Data analysis; - Agile reference; - Support to POs and stakeholders; - Environment and context student with focus total in clients and their routine; - Translator and immersive to problems to share with development team; Show less Member of requirement and business team performing the following functions:- Interview with the client;- Follow up on approvals by the customer;- Validation and monitoring the implementation of the system by the customer ;- Approving and monitoring the implementation of the system by the customer;- Survey of functional and non-functional requirements- Management and Scope of Project Requirements;- Maintenance of Systems Documentation- Business Support;- Support the Project;- Project Management.- Responsible for converting data from source systems to Cargill Data Platform (CDP)- Responsible for creating domain models for each project on Cargill Data Platform (CDP) Show less Member of requirement and business team performing the following functions:- Interview with the client;- Follow up on approvals by the customer;- Validation and monitoring the implementation of the system by the customer ;- Approving and monitoring the implementation of the system by the customer;- Survey of functional and non-functional requirements - Management and Scope of Project Requirements; - Maintenance of Systems Documentation- Business Support;- Support the Project;- Project Management. Show less Member of the business analysis team performing the following functions:- Customer interview;- Follow up on customers homologations;- Validation and monitoring the implementation closely with the customer;- Survey of functional and non-functional requirements;- Scope Management and Project Requirements;- Impact Assessment;- Systems Maintenance Documentation;- Business Support;- Project Support;- Planning activities;- Project management.Projects:Compliance:XML management (e-invoicing / e-Roadway trucking bill of lading) Compliance Project which aims to ensure the issuance and receipt of xml as e-invoicing and e-Roadway trucking bill of lading, according to the rules set by the Secretary of Finance.Registry Implementation 1400 – Minas Gerais State: Update and parameterization of the record 1400 in Fiscal SPED - Mastersaf.Project management in FATCA Implementation of the bank and Cargill cooperative.Technologies: ERP: JDE Edwards, Oracle Database, PL / SQL and Mastersaf. Show less

  • Product Manager

    Feb 2022 - now

  • Business Analyst Data & Analytics - BI (Consultant)

    Jul 2019 - Apr 2022

  • Senior IT Business Analyst

    Aug 2016 - Jun 2019

  • Business Analyst

    Nov 2014 - Aug 2016