Raj Kamal

Experience

• 

  REALTIME FINANCIAL ADVISORS PRIVATE LIMITED

  Jan 2017 - Jan 2017

  Internship Trainee

  • Project Title- Business Plan, Equity Funding, Valuation and Projection for a startup• Project Brief- Preparation of Business Plan for start-ups which include Pitch Deck, Projection sheet for Cost, Revenue, Profit, Capital required, and Valuation sheet for next 5 years along with Detailed Project Report for the company to approach investors

• 

  ICICI Bank

  May 2018 - Jan 2019

  Wealth Manager

  • Managing 150+ HNI clients’ banking and Investment requirements by establishing strong business relationship for a total portfolio of 250 crores• Focus on business development across liabilities, assets and fee to sustain and achieve growth in relationship value and revenue. Improve client retention through grievance handling mechanisms.• Review & identify potential product upsell opportunities and formulate personalised portfolios. Create pitch decks which intend to enhance the product penetration and thereby boost sales• Conduct risk profiling of clients to assess the opportunity for cross and upsell of product• New client acquisition to grow the book and profitability for the bank by the means of cross-selling financial products based on customer’s requirement and best suited to the risk profile Mas kaunti

• 

  Giftery.in

  Jan 2019 - Jan 2020

  Business Relationship Manager

  • Liaised with manufacturers for smooth delivery for 800+ custom-built products throughout the country on daily cadence• Monitoring and addressing the queries of the clients• End to end process management of OPD all over client locales within 3-5 days of promise delivery• Improved the quarterly sales by 30% by implementing key advertising techniques on Facebook & Instagram and revamped the webpage to attract more traffic• Onboarded more than 60 new manufacturers and third parties in the business• On need basis, filled multiple roles to meet the business goals – supply chain management, communication management, grievance redressal Mas kaunti

• 

  Amazon

  Jan 2020 - now

  • Obtained thorough knowledge of the compliance requirements for USI Risk and Brand Protection (R&BP). Monitored/Supported in R&D cases of non-compliance. Ability to determine situational needs and provide appropriate solutions for Risk Management Framework (RMF)• Crafted 80+ new rationales across different marketplaces to bucketize recently launched products for prequalified premium brands at 97% accuracy against a goal of 95%• Reduced the average handling time by 40% through standardization of End-to-End process of three different business clients which in turn enabled in cross utilization of resources.• As an SME, conducted A/B testing in controlled environment to assess the applicability of the new process and captured necessary feedbacks to ensure smooth launch of the process• With the help of SQL, queried upon the database and tracked down datasets which assisted in detection of potentially fraudulent activity• Established the end-to-end rule writing program in Pune Node. Liaised with multiple stakeholders to formulate KPI and gather resources for successful launch. Conducted the Induction & onboarding training program for 25+ FTEs• Analysed violations of rules, policies and procedures by evaluating or recommending the initiation of investigative and corrective procedures based on SOP/ GRC, that resulted in restricting non-compliant products on the website• Performing Quality Audit within the team. Reporting weekly quality trends and sharing Corrective actions and best practices to maintain quality at 95% Mas kaunti

  • Product Compliance SME

    Jan 2024 - now

  • Senior Product Compliance Associate

    Jan 2020 - now