Eric Zabedny

Experience

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  Aeroflite L.L.C.

  Jun 2008 - Nov 2008

  Line Service

  • Served commercial, corporate, and military aviation/aerospace clients.• Responsible for refueling and towing aircraft within minutes of their arrival• Went above and beyond customer expectations to assist with scheduling, payment processing, and area accommodations, which lead to positive customer feedback and strong customer retention.• Prepared documentation and reports of various inspections and irregularities, while maintaining a daily log of activities / operations.• Controlled access and movement of personnel on the airfield.• Maintained compliance with FAA airport safety practices.• Proficient in use of personal protective equipment including boots, ear protection, eye protection, gloves, ect.• Operated various SUVs, fuel trucks, tugs, and towing equipment. Show less

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  Army National Guard

  Oct 2010 - Oct 2016

  Fire Support Specialist

  • Rank/ Grade: Sergeant/ E-5• MOS: 13F- Fire Support Specialist• Security Clearance: Secret• Served as Team Leader during Operation Enduring Freedom (Afghanistan).• Responsible for a three man gun truck performing daily personal security detachment missions.• Led over 20 missions as convoy commander in charge of 2-6 vehicles and dozens of military and civilian personnel.• Fire Support Specialist experience includes working with sensors, day and night optical devices, and communications equipment while performing surveillance and targeting operations.• Proficient in completing standard paperwork as well as composing various reports and memorandums.• Warrior Leaders Course: Leadership Award recipient. Show less

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  Raytheon

  Sept 2012 - May 2015

  Computer Operator III

  • Serve all branches of the military by meeting training requirements for mounted and dismounted operations.• Operate a complex software suite to develop training scenarios to meet the needs of the military.• Design, document, develop and set parameters into software solutions• Operate and maintain workstations controlling battlefield effects, targets, and audio/video equipment, sensors, optics.• Perform RF and digital communication activities with a wide variety of military and civilian entities.• Completed required paperwork for daily duties in a concise and professional manner.• Liaise with military personnel during training exercises to ensure smooth and safe operations.• Track crew/ vehicle movements and compliance with company and range safe work practices.• Work as part of the computer operator team on various special projects, including writing training manuals and designing test standards.• Gain in-depth knowledge and strictly comply with all government and commercial regulations, including export control.• Proficient with Microsoft Office suite (Word, Excel, Access).• ISO 9001 Certified Internal Auditor – compose reports on project compliance and improvements. Show less

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  United Airlines

  May 2015 - Sept 2024

  • Serve as the primary management controller of 200-300 United Airlines flights, with oversight of gate planning and daily schedule integrity. • Provide consistent, ongoing strategic communication and operational updates with all departments, service partners, and external agencies including 4-5 managers or supervisors and 100+ frontline team members.• Primary liaison with the network operations center departmental senior management regarding station flight status.• Responsible for supporting the station safety culture through strategic communication and decision making.• Responsible for tactical decision making during irregular operations (poor weather, IT outages, external disruptions) to maintain the integrity of the station schedule and route network.• Serve on the Station Operation Center Safety Committee while striving for the Gold Safety status.• Steered the SOC air filtration system project during the COVID-19 pandemic resulting in procurement of new air purifiers for the SOC and ancillary offices.• Led the non-labor branch of the SOC budget team in 2020 that studied and modeled cost saving opportunities. This led to several initiatives and process changes resulting in $10,000-20,000 in annual cost reduction for the SOC.• Subject matter expert and change champion at ORD for the Earth Networks product implementation (weather forecasting and lightning detection/ warning system).• Designated and trained upgrade Shift Manager of the ORD United Airlines operation in times of need. Show less • Responsible for 20-40 daily United Airlines flights at Chicago O'Hare International Airport. • Supervise all processes while aircraft are on the gate including boarding, loading, fueling, and catering while addressing crew issues and maintenance concerns.• Monitor system wide air traffic control initiatives to meter arrivals and departures in the area of responsibility.• Involved in decision making during irregular operations (poor weather, airport emergencies, and passenger issues).• Advise and lead airline team members during the daily flight operations.• Drive performance metrics to meets the organizational goals (on-time departures, baggage handling, passenger connections, etc.).• Serve on the Station Operation Center Safety Committee while helping to achieve the station Silver Safety Award.• Served one year in the SOC Move Team Coordinator position during a transition period of increasing responsibilities and changing roles.• Awarded United One Hundred honor in 2017. Show less

  • Manager - Operations Control

    Jan 2019 - Sept 2024

  • Operations Supervisor- Zone Control

    May 2015 - Dec 2018
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  GoJet Airlines

  Oct 2024 - now

  Airline Pilot