
Viswanath Kallingapuram
ACCOUNTS ASSISTANT

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About me
Retail professional at Reliance Retail
Education

University of Calicut
2004 - 2007B.com commerce
Bharathiar University
2008 - 2010M B A RETAILMANAGEMENT
Experience

DTDC Express Limited
Jun 2008 - Aug 2008ACCOUNTS ASSISTANT
KP NAMBOODIRI'S
Jul 2009 - Aug 2010ACCOUNTS ASSISTANT• Verifies amounts and codes on various forms for accuracy.• Provides reports as required by Finance management team.• Preparing vouchers requisition with details of Cost Code, Activity Code and Donor Code and maintaining books, statutory records and financial files.• Handle account payables and receivables.• Enter the accounting data in Tally software.• Handle petty cash.

Levi's® Stadium
Dec 2010 - Apr 2011Sales AssociateResponsibilities:Supervise staff membersEnsure quality customer serviceManage employee performance to ensure high productivityOversee department in absence of department managerAssist department manager with purchasing, receiving, stocking, rotation of product and inventory of departmentAssist department manager with the receipt and inspection of incoming products for quality and accuracyMaintain cleanliness and safety of work area

Levi Strauss & Co.
Mar 2011 - Jun 2011Fashion ConsultantGreet customers and ascertain what each customer wants or needs.• Open and close cash registers, performing tasks such as check cash balance,Separating charge slips, coupons, and vouchers, balancing cash drawers, anddeposit in bank.• Maintain knowledge of current sales and promotions, policies regardingpayment and exchanges, and security practices.• Watch for and recognize security risks and thefts, and know how to prevent or handle these situ situations.• Recommend, select, and help locate or obtain merchandise based on customer needs and desidesires.• Describe merchandise and explain use, operation, and care of merchandise to customers.• Place special orders or call other stores to find desired items.• Demonstrate use or operation of merchandise.• Exchange merchandise for customers and accept returns.• Help customers try on or fit merchandise.• Inventory stock and requisition new stock. Show less

Safari Group Of Companies
Jun 2011 - Aug 2012Mall supervisorSupervision of display,stock & staff

PUMA Group
Sept 2012 - Feb 2014Store ManagerSupervise staff members. • Maintains store staff by recruiting, selecting, orienting, and training Employees.• Help customers try on or fit merchandise.• Inventory stock and requisition new stock. Stock checking. Ensure clean and safety of work area.

Skechers
Mar 2014 - Apr 2015Retail Store ManagerSupervise staff members. • Maintains store staff by recruiting, selecting, orienting, and training Employees.• Help customers try on or fit merchandise.• Inventory stock and requisition new stock.Stock checking.Ensure clean and safety of work area.

OMANI PACKAGING CO SAOG
May 2015 - Jun 2017Sales CoordinatorManaging all the sales related activity of the company.Handling a high volume of customer enquiries whilst providing a high quality of service to each caller.Writing up accurate and grammatically correct sales correspondence.Tracking sales orders to ensure that they are scheduled and sent out on time.Effectively communicating with customers in a professional and friendly manner.Ordering and ensuring the delivery of goods to customers.Supporting the field sales team.Ensuring that staff uniforms and personal appearance are always clean and professional.Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.Organising sales promotional campaigns.Contacting potential customers to arrange appointments.Speaking with customers using clear and professional language.Resolving any sales related issues with customers.Completing the administrative needs of the Sales Department.Making follow-up calls to confirm sakes orders or delivery dates.Responding to sales queries via phone, e-mail and in writing.Accurately analyzing and assessing statistical data. Show less

Lifestyle International Pvt Ltd
Sept 2017 - Jul 2020Senior Executive OperationsRetail OperationAccountability of day to day operations of appointed sectionSales targetsMaintain department standardsHousekeeping & cleaning of departmentsSecurity of stocksDept Checklists are maintained every day.Consolidation of best sellers & clearing of broken range.Be personally available to customers.Liaising with MCs & Warehouse in charge for Stocks.

Concise
Sept 2020 - Sept 2022Marketing Specialist
Feb 2022 - Sept 2022Retail Sales Manager
Sept 2020 - Sept 2022

Reliance Industries Limited
Sept 2022 - nowRetail Store ManagerRecruit and hire staff for the store to meet the needs of customers.Complete schedules and assign duties and responsibilities to the store’s staff.Train new employees and provide continuing education and training to current employees.Track and implement financial quotas for the store and staff based on the stated financial goals of the business.Manage store inventory.Evaluate staff quarterly and replace staff as needed based on performance based metrics.
Licenses & Certifications

Entrepreneurship Establishment Program
Entrepreneurship Development Institute of IndiaNov 2021
Fundamentals of digital marketing
GoogleMay 2021
Entrepreneurship Establishment Program
KIED - Kerala Institute for Entrepreneurship DevelopmentNov 2021- View certificate

Campaign Manager Certification Exam
GoogleMay 2022 
Google My Business
GoogleMar 2022
YouTube Music Rights Management Certification
GoogleMar 2022- View certificate

Semrush SEO Toolkit Exam
SemrushMar 2022
Honors & Awards
- Awarded to Viswanath KallingapuramBest Concept Manager award...6times in one year -
Languages
- enEnglish
- hiHindi
- maMalayalam
- arArabic
- taTamil
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