Kyle Ruden

Experience

• 

  Menards

  Mar 2011 - Sept 2015

  -Help the main estimator as needed for house additions, load bearing information, ETA's of materials, help schedule deliveries of start, wall, and roofing loads.-Quote out post-frame buildings, fences, garden sheds, landscaping and other residential related projects.-Print customer tickets for the customer's order and set up any special orders necessary for down payment.-Help customers find the products they need for their project by having product knowledge and prior experience with the product or project.-Load customer's products into or onto a cart.-Stock product in designated locations using a forklift, walk-behind forklift, pallet jack, panel cart, man-lift, while frequently lifting products over 50 Lbs.-Down-stock product for visual appearance.-Pull lumber out of stock that is unsatisfactory to customers at the current state to be cut down to next usable length or gotten rid of out of inventory via a Cut/Cull sheet.-Change displays and Plan-O-Grams using the above aforementioned, and tools such as drills, hammers, impact guns. Show less -Quote out post-frame buildings, fences, garden sheds, landscaping and other residential related projects.-Print customer tickets for the customer's order and set up any special orders necessary for down payment.-Help customers find the products they need for their project by having product knowledge and prior experience with the product or project.-Load customer's products into or onto a cart.-Stock product in designated locations using a forklift, walk-behind forklift, pallet jack, panel cart, man-lift, while frequently lifting products over 50 Lbs.-Down-stock product for visual appearance.-Pull lumber out of stock that is unsatisfactory to customers at the current state to be cut down to next usable length or gotten rid of out of inventory via a Cut/Cull sheet.-Change displays and Plan-O-Grams using the above aforementioned, and tools such as drills, hammers, impact guns. Show less -Unload Vendor trucks with a forklift including trusses, drywall, long lengths of lumber, garage doors and other fragile goods.-Stock product in designated locations using a forklift, walk-behind forklift, pallet jack, panel cart, while frequently lifting products over 50 Lbs.-Load customers' orders and any special orders in their vehicle or trailer, as well as into/ onto a cart.-Flat-stack lumber, roofing products, landscaping pavers and edgers, etc.-Pull lumber out of stock that is unsatisfactory to customers at the current state to be cut down to next usable length or gotten rid of out of inventory via a Cut/Cull sheet. Show less -Help manage a department of approx. 7-10 people.-Process inventory audit sheets daily for anomalies and zeroes in stock inventory.-Help with the scheduling of co-workers.-Make sure pricing is changed around the department based on daily pricing updates, along with making sure co-workers place and pull sale bin tags and signs on weekends.-Solve customer complaints/issues reasonably and respectfully.-Answer any email requests from customers and corporate headquarters.-Process Cut/Cull sheets in computer system.Also while:-Quote out post-frame buildings, fences, garden sheds, landscaping and other residential related projects.-Print customer tickets for the customer's order and set up any special orders necessary for down payment.-Help customers find the products they need for their project by having product knowledge and prior experience with the product or project.-Load customer's products into/ onto a cart.-Stock product in designated locations using a forklift, walk-behind forklift, pallet jack, panel cart, man-lift, while frequently lifting products over 50 Lbs.-Change displays and Plan-O-Grams using the above aforementioned, and tools such as drills, hammers, impact guns. Show less -Quote out fences, garden sheds, landscaping and other small residential related projects.-Print customer tickets for the customer's order and set up any special orders necessary for down payment.-Help customers find the products they need for their project by having product knowledge and prior experience with the product or project.-Load customer's products into/ onto a cart.-Make sure pricing is correct around the department based on daily pricing updates, along with placing and pulling sale bin tags and signs on weekends.-Stock product in designated locations using a walk-behind forklift, pallet jack, panel cart, while frequently lifting products over 50 Lbs.-Pull lumber out of stock that is unsatisfactory to customers at the current state to be cut down to next usable length or gotten rid of out of inventory via a Cut/Cull sheet-Change displays and Plan-O-Grams using the above aforementioned, and tools such as drills, hammers, impact guns. Show less

  • Estimator/Sales, Building Materials Department

    Jan 2015 - Sept 2015

  • Inside Sales Associate, Building Materials Department

    Mar 2013 - Sept 2015

  • Outside Yard/Forklift Driver

    Oct 2012 - Mar 2013

  • 2nd Assistant Manager, Building Materials Department

    Apr 2012 - Oct 2012

  • Sales Associate, Building Materials Department

    Mar 2011 - May 2012
• 

  Brunsell Lumber & Millwork

  Sept 2015 - Sept 2021

  Returns:-Maintain return paperwork and product for most of the company to return back to our stock or back to the Vendor(s) the product(s) came from.-Make sure that product that is returned from our customers are returnable to the Vendor due to date of purchase, condition of product, broken unit quantity vs. full box quantity., etc.-Verify yard personnel's accuracy of our return forms and forward to Accounting for contact with Vendor(s) to get RMA/RGA for return to the Vendor.-Prepare product for return back to vendor via the next Vendor truck or common carrier (ex. UPS, FedEx, SpeeDee). This includes palletizing product, shrinkwrapping product to pallet, then tagging with Vendor's RMA/RGA.-Answer questions from customers and sales people about their possible returns, status of current returns, or solve any issues regarding returns.Receiving:-Verify incoming product from a Vendor truck or common carrier based on physical quantities and description from the delivery slip/ticket, and then match those to our internal Purchase Order system while also making sure product is in good condition for customer or inter-company use.-Print purchase order paperwork and locate product for future delivery/customer pickup/inter-company use.-Unload product from Vendor truck with forklift, pallet jack, hand truck, or by lifting by hand (lifting of 50 Lbs or more on a frequent basis for ex. cabinets, counter tops, doors, windows, etc.).-Answer any questions regarding the accuracy of orders, verify receipt of product due to back order status, or other issues regarding recieving of product.Deliveries:-Pull product from inventory for upcoming deliveries to maximize delivery efficiency and accuracy.-Deliver product as needed (backup driver) to customer homes/jobsites including "dump loads" from a flat bed truck to in-home deliveries of cabinets, doors, windows, trim.-Help answer questions of any issues regarding deliveries based on description of product, amounts, etc. Show less Door Shop:-Take customer's and/or sales person's door specs to quote out a price effective but quality product for their application, including many custom shapes, sizes, and designs.-Order those quotes via Purchase Orders, email, over-the-phone orders, along with any base and casing trim to finish their home-Produce door shop forms for the shop employees for them to machine the door slab(s) to match the customer's already finished opening(s) or to machine the slab(s) for a new construction rough opening.-Work with the door shop manager to order stock doors, hardware and trim to maintain inventory levels for upcoming projects, along with any samples or literature for customer use-Organize/prioritize projects to help keep customer's deadlines/needsPre-finishing:-Work with our stainers and painters (AKA pre-finishers) to have their doors and/or trim matched to the customer's sample choice, or to choose a new color based on the customer's wants, including ordering match samples to customer's sample trim piece.-Verify the doors and/or trim to match within reason the pre-finisher's sample that has been approved by the customer-Locate product and produce ticket to notify customer their project is complete Show less -Help customers and contractors on their projects by informing them of information on the products they need, the availability of those products, and then quoting those products.-Place special orders for the customer's products with the Vendor via purchase orders, email, over-the-phone ordering.-Quote out inter-company-ran installs for customers, including ordering of product and work with customer's timeline to have the project complete.-Set up delivery of customer's product based on customer's/contractor's schedule.-Maintain inventory levels in my section of the store by working with Vendor's outside sales reps to order product, while also ordering new product and "Good Buys". Also keep track of samples and literature for customer use.-Down-stock and merchandise product to efficiently sell new and old product, including doing Plan-O-Grams and special buy areas.-Receive store product based on stock purchase orders, while matching delivery slip with descriptions and quantities of the physical shipment.-Run the cash register to take payment of customer's order and give receipt to customer.-Help solve any customer issues regarding pricing, time of product arrival, etc. Show less

  • Returns/Receiving/Deliveries

    Jan 2018 - Sept 2021

  • Door Shop/Prefinishing Assistant

    Mar 2017 - Jan 2018

  • Inside Sales Representative

    Sept 2015 - Mar 2017
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  W.E. Davies & Sons Remodeling

  Sept 2021 - now

  Project Coordinator /Purchaser