Chris Wrench

Experience

• 

  Absolute Property Solutions Ltd

  Aug 2004 - Mar 2006

  Director

  Co-owner of a property maintenance and building company. Kitchen, bathroom and general building works, renovations and extensions.

• 

  Gladstone Building Contractors

  May 2006 - Feb 2007

  Building and Construction

  Property maintenance, general building work, plastering, carpentry, kitchen fitting, floor laying etc.

• 

  Sussex Health Informatics Service

  Feb 2007 - Oct 2010

  Desktop Support Engineer

  Desktop support services to the non acute NHS service. Providing users with new equipment and resolving issues to agreed SLA's.

• 

  Paxton Access Ltd

  Oct 2010 - Oct 2020

  Product Manager for responsible for the life cycle management of Net2 Access Control Software and Hardware (Excluding PaxLock and Entry products) and for Integration with the Net2 Access Control system. Owning product lines from definition to discontinuation, giving clear direction to the business and ensuring the products meet both the needs of the overall business strategy and the market requirements.Interfacing with support, sales & marketing, development and manufacturing departments to be the go-to person for products under my remit. Show less Product champion of a number of product lines within Paxton's portfolio. Owning product lines from definition to discontinuation, giving clear direction to the business and ensuring the products meet both the needs of the overall strategy and the market. Interfacing with sales, marketing and development departments to be the go-to person for products under my remit. Also continue to own integration with Paxton's Net2 Access Control solution ensuring the 3rd party integrations continue to meet with Paxton's ethos of convenience and simplicity whilst maintaining security and energy efficiency. Show less Working closely with the internal support team to offer extended support to installers and customers of Paxton hardware and software. Visiting sites to assist with installation issues, commission new sites and offer basic training to new users of the Net2 system. Assisting the Sales team with visits to installer premises to answer technical questions and offer advice on installations and Paxton services. Site surveys to assist installers on site and ensure the best installation can be achieved.Testing of new products, services and software features through the Beta Partner Program. Development of in house Standard Operating Procedures, most recently in the Beta Procedure. Liaising with other departments within the company to help ensure documentation and facilities are in place ahead of requirement.3rd party software testing of developed integration's using the SDK to provide feedback and offer suggested changes and additions to further enhance the developed software. Identifying current integration's with Net2 and liaising with developers to align marketing strategies. Working closely with the Paxton marketing team to ensure they are informed and up to date on pending releases of developed integration's. Show less

  • Product Manager

    Jan 2017 - Oct 2020

  • Product Executive

    Jan 2015 - Dec 2016

  • Applications Engineer

    Nov 2012 - Dec 2014

  • Second Line Sales & Support

    Sept 2011 - Nov 2012

  • Frontline Sales & Support

    Oct 2010 - Sept 2011
• 

  Thinking Software

  Dec 2020 - May 2021

  Sales & Channel Partner Manager - Sales & Marketing

  Heading up a new RotaOne Time & Attendance channel partner program for security installers and integrators, where partners can receive discounts on associated hardware, commission for referrals and monthly recurring revenue. This basis of the program is to work with installers and integrators in identifying new customers in need of a state of the art time & attendance system. RotaOne is a cloud based system that offers disruptive technology and an advanced feature set that goes beyond market expectations to enhance employee management and reduce costs. Show less

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  Grosvenor Technology

  Jun 2021 - Apr 2024

  Senior Product Manager responsible for the life cycle management of Grosvenor Technology's Janus C4 Access Control Software and Hardware, Human Capital Management hardware and GT services. Leading the Product Management team and providing support to Sales, Marketing, Development and Operations as well as keeping senior leadership apprised of the projects running in development. Managing the Product Management team offering support, coaching and mentoring to obtain the best from the team and maintain high levels of performance.Overseeing all product lines from definition to discontinuation, giving clear direction to the Product Management team and ensuring the products meet both the needs of the overall business strategy and the market requirements. Reporting back to the leadership team on product performance as well as looking at ways to increase margins and reduce costs.Optimising future opportunities through market research and customer engagement, whilst also looking into various associations and certification areas that may help boost business productivity. Show less

  • Senior Product Manager

    Jul 2022 - Apr 2024

  • Product Manager

    Jun 2021 - Jul 2022
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  Deister electronic

  Sept 2024 - now

  Business Development Manager - Access Solutions

  Acting as the solutions expert for Access & Security, offering consultation on a variety of solutions from Deister Electronic, including migration away from legacy technology to more advanced, highly configurable and secure options including Legic, GovPass, CipherPass, DesFire and more. Collaborating with installers, OEMs and end users, I am here to advise and support to ensure a smooth experience and journey with Deister Electronics hardware and software.