Andrew Steele

Experience

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  Courtyard by Marriott

  Feb 2008 - Aug 2009

  Housekeeping Supervisor

  ● Worked jointly in front office and housekeeping departments as supervisor of 250 room property● Scheduled, trained, and managed associates within front office and housekeeping departments● Organized and managed front office and housekeeping supplies● Communicated and worked collectively with various hotel departments● Consistently performed daily reports and tasks

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  Marriott Hotels

  Aug 2009 - Aug 2016

  ● Oversee and manage all group room blocks for a 459 room property● Oversee and manage all in-house meetings – create and manage all banquet event orders for in-house meetings● Communicate and work collectively with various departments as well as group contacts in regards to processing group requests and VIPs● Verify, reconcile, and receive payment for accounts to ensure accurate billing ● Provide outstanding guest service during all interactions with all guest interactions to Marriott standards Show less ● Oversee room inventory for a 459 room property ● Oversee, train, and manage rooms controller department● Communicate and work collectively with various departments in regards to processing group requests and VIPs● Verify and reconcile accounts for accurate billing for guest and corporate contracts ● Apply blocking strategies and work with hotel revenue management department to maximize revenue● Took ownership of issues and requests and followed up if necessary with both the appropriate departments and guests● Created training materials for the front office department to utilize including property information, MARSHA and hotel attributes, PMS codes, hotel layout, transportation and local attractions Show less

  • Group Housing Coordinator

    Jan 2015 - Aug 2016

  • Rooms Controller

    Aug 2009 - Jan 2015
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  W Hotels

  Aug 2016 - Jun 2018

  Revenue Management Analyst

  ● Strategically support and assist the property Director of Revenue Management● Led hotel team in successful integration of Starwood/Marriott systems● Assist hotel teams with sell strategies and communicate with operations, sales, and finance to maximize revenue potential contributing to Overall RevPAR growth of 20.2% in 2017● Analyze competitive set pricing, demand generators, and market conditions to properly position hotel retail price points contributing to a Transient RevPAR growth of 15.4% in 2017● Ensure group inventory and cut-off dates are managed and accurate. Review discrepancies and group pace weekly with sales and event management contributing to a Group RevPAR increase of 16.2% in 2017● Create weekly forecast for property operations achieving 3% forecasting accuracy ● Prepare, create, and communicate rooms forecast and budget● Oversee daily, weekly, and monthly maintenance of systems to ensure proper configuration while achieving a maintenance and configuration score of 98%● Provide weekly, monthly, and quarterly revenue analysis and commentary to property management and ownership● Identify and communicate compression dates, need dates, and promotional incentives generating $550k in additional revenues in 2017● Identify trends and analyze data in Starboard Reports, STAR Reports, and Travelclick Reports ● Lead rate loading projects (annual, special promotion, corporate business transient, and optional rate plans) Show less

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  Marriott International

  Jun 2018 - Nov 2020

  Revenue Manager

  ● Oversee, communicate, and manage pricing and sales strategies, inventory, short-term, long-term forecasts and budget forecasts for 424 room hotel, W Seattle● Analyze and provide weekly, monthly and quarterly revenue analysis, market reports and commentary to executive committee and ownership● Work closely with hotel executive committee to develop property-specific strategies to ensure RevPAR growth despite supply growth in market. Established appropriate goals and benchmarks in order to effectively measure performance.● Monitor and analyze the competition weekly through competitive shops, internet, and news reports to identify selling strategies and emerging trends● Generate updates on transient segment and continually analyze transient booking patterns.● Led hotel team in successful integration of Starwood/Marriott systems Show less

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  Alaska Airlines

  Dec 2021 - now

  · Spearhead the development and execution of pricing and inventory strategies for First Class and Premium Class, aligning tactical decisions with broader company goals, resulting in an increase in passenger revenue per available seat mile.· Collaborate closely with other commercial divisions, including e-commerce and loyalty, to ensure consistency and alignment with business objectives, leading to optimal delivery of premium product revenue strategies.· Continuously monitor market conditions and competitor actions to optimize premium pricing tactics, driving measurable improvements in product revenue and capturing market opportunities, resulting in growth in paid ticket revenues.· Assist in creation and management of key performance indicators to monitor premium revenue performance, leveraging analytics to provide leadership with actionable insights for strategic decisions and fine-tune pricing and inventory management· Actively manage the budgeting and forecasting process for both First Class and Premium Class products. Work closely with leadership to develop realistic forecasts based on product and market performance, ensuring alignment with revenue goals. Monitor budget performance throughout the fiscal year and adjust strategies as needed to meet revenue targets.· Successfully manage a team of analysts executing the First Class product inventory strategy, leading to more effective inventory utilization and maximizing revenue. Show less •Develop, manage, and implement pricing strategies for one of Alaska Air Group's fare products using BI tools and data visualizations to gain insights into customer behavior and trends•Analyze data to identify potential pricing opportunities, adjust prices accordingly, and track their performance•Utilize data tools such as predictive analytics to promote cost-efficient strategies•Collaborate with stakeholders and senior leadership to ensure pricing strategies are aligned with the company’s objectives and with customer needs •Monitor the performance of the fare product and make necessary adjustments to ensure its success•Manage market reviews and team/department projects that uncover revenue-generating opportunities•Optimize revenue potential by implementing pricing strategies for a multi-million dollar scope of markets using BI skills, data visualizations, and data tools•Work with internal business partners including sales, marketing, and network planning to improve the performance and revenue potential of the system•Exhibit experience with SQL, Tableau dashboard design, data reporting, report conversion, data modeling, and Alteryx report automation•Consistently demonstrate leadership as a role model and go-to resource for colleagues as well as a mentor to train new hires•Leverage strong communication and teaching skills to ensure understanding of key concepts of pricing and revenue management•Facilitate and lead a "Know Your Business" class that provides an interactive and engaging program for work colleagues that are interested in revenue management, covering topics such as pricing and inventory Show less

  • Premium Strategy Program Manager

    Aug 2023 - now

  • Pricing Analyst II

    Jul 2022 - Aug 2023

  • Pricing Analyst

    Dec 2021 - Jul 2022