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Mitchell Trachtenberg

Mitchell Trachtenberg

Customer Service Representative

Followers of Mitchell Trachtenberg916 followers
location of Mitchell TrachtenbergGreater Chicago Area

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  • Timeline

  • About me

    Client Success Manager at seoClarity

  • Education

    • Universidad Diego Portales + Universidad de Chile

      2017 - 2017
      Bachelor's degree Political Science

      Study abroad experience where I took 2 classes at Universidad Diego Portales, and 2 at Universidad de Chile.

    • Indiana University Bloomington

      2014 - 2018
      Bachelor’s Degree International Relations and Affairs

      Activities and Societies: Hoosier Flipside satirical newspaper, AIESEC Model UN, Toastmasters Majoring in international studies with a focus on identity politics in Latin America, with minors in political science and Spanish. Founded the Hoosier Flipside satirical newspaper in fall of 2014, personally trained current administrative staff of 7 people

  • Experience

    • Clover Insurance Agency Inc

      Jun 2012 - Aug 2017
      Customer Service Representative

      - Contacted people whose auto insurance policies had expired, and persuaded them to renew with the company- Answered phones, and provided assistance to customers with special billing requests- Sorted and classified information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order

    • LIDS Sports Group

      Nov 2016 - Jul 2018
      Sales Associate

      - Utilized five-step sales technique to sell hats, embroideries, and Lids club memberships- Outsold assistant manager in final quarter of calendar year in both embroidery percentage, and units per transaction- Designed and stitched custom logos onto hats using embroidery machine for customers who desired unique products- Merchandized ceiling-high walls of hats, organizing them by brand, material, style, and color

    • KAHAL: Your Jewish Home Abroad

      Aug 2017 - May 2018
      Campus Intern

      - Connected Jewish students studying abroad with the Jewish communities in their host countries- Compiled lists of hundreds of students at Indiana University, reached out to them over Facebook and email, and encouraged them to register- Managed a Mobilize.com database with all registered students at Indiana University, and used it to provide frequent updates regarding social events and community activities in Jewish communities all over the world- Networked with Latin American rabbis to encourage them to offer more opportunities for study abroad students Show less

    • Genesis Technologies

      Jun 2018 - Sept 2019
      Account Executive

    • Shift7 Digital

      Oct 2019 - Jun 2021
      Business Development Representative

    • SeoClarity

      Jun 2021 - now

      • Client Success Manager III

        Oct 2023 - now

      • Client Success Manager I

        Aug 2022 - Oct 2023

      • Client Success Associate

        Jun 2021 - Aug 2022

  • Licenses & Certifications

    • Salesforce Certified Marketing Cloud Email Specialist

      Salesforce
      Jun 2020