Hang Tran

Experience

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  Cathay Life Vietnam

  Mar 2011 - Mar 2013

  Officer, Agency training & Development

  • Liaise with Insurance Research & Training to get approval for MIT training plan, test results andagent licence granting.• Build up training storage system (store all related information of courses and trainees).• Work on Agency Training system as an operator at head offi ce to follow and record all coursesoperated by Agency Training Department.• Set up promulgated Training regulations; make monthly reports, internal notices (relate toagency training).• Arrange and storage training material, training documents and offi cial dispatch relate tocourse.• Solve the problem for our dept. when it occurs about documents and insurance course, etc.• Other clerical tasks assigned by Supervisors. Show less

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  Manulife Vietnam

  Sept 2013 - Aug 2018

  Senior Officer, Centre for Professional Development

  • Work on Center for Professional Development system as an operator at head office to follow and record all courses operated by Center for Professional Development.• Provide system solutions that contribute to the achievement of long-term as well as immediate business goals.• Liaise with Insurance Research & Training to get approval for MIT training plan, test results and agent license granting.• Liaise with Recruiting Department, Leaders, Trainers and other Departments to fulfill whole procedure or build up system for training courses or CPD’s projects.• Coordinate with relevant to get necessary input information and provide them with output analysis, reports if required.• Compose and follow up promulgated CPD’s regulations such as training procedure, internal memos…• Daily, monthly reports to Function Head or Head of CPD as required.• Arrange and storage training material, training documents and official dispatch relate to course.• Payment all fee for our department such as business trip fee, printing fee, stationary, etc.• Other clerical tasks assigned by Supervisors. Show less

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  AIA Vietnam

  Sept 2018 - Jan 2021

  Supervisor, Partnership Business Management

  • Maintains the agency profile of PD channel to ensure agent profile is in line with company policy.• Backup to maintain the agency database of PD channel covering personal information, life-cycle movement to support agency administration operation.• Execute AVICAD checking process to ensure new agent profile meet MOF policy or Work with MIS to build/enhance system/database to support reporting and statistic process.• Update Agency Record guidance/manual to support agency on administration to in line to company guideline.• Checking agency document image vs original copy and packing, storing image into system.• Support ad-hoc request to Join project team if assigned by line manager• Daily, monthly reports to Team Leader or Function Head as required.• Other clerical tasks assigned by Function Head. Show less

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  FWD Insurance

  Jan 2021 - Oct 2023

  Assistant Manager, Bancassurance Support

  · Manage efficiently and pro-actively sales supporting functions including FSC/BSM on-boarding and FSC/BSM/Bank staff licensing.· Co-work with related departments to assure sales quality and provide best service/support to sales force and bank staff to deploy their job.· Work with Bank partners to schedule and allocate sales force to the bank’s business units as well as receive their request/feedback to enhance the support quality to sales activities.· Contribute to and involve in distribution's system enhancement & standardize operating procedures and the basics of On-boarding processes.· Develop new processes and enhance current ones to improve service quality and minimize operational risks.· Daily, monthly reports to Manager or Function Head as required.· Support the department head in other tasks as assigned. Show less

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  Shinhan Life Vietnam

  Oct 2023 - Nov 2024

  Assistant Manager, FC Training Operation

  · Training Coordination: Plan and organize training sessions, workshops, and events. · Quality Assurance: Monitor and evaluate training programs to ensure alignment withorganizational standards and objectives. Develop new processes and enhance current ones toimprove service quality and minimize operational risks. · Reporting and Analysis: Maintain records of training activities and participant progress.Preparereports on training effectiveness and propose improvements based on data analysis.· System Management: Contribute to and participate in the enhancement of the distributionsystem, standardizing operating procedures and learning processes.. · Budget Management: Develop and manage the budget for training events and operationalsystems.Monitor expenses and ensure adherence to budgetary guidelines. · Event Planning and Coordination:Organize and coordinate training events, workshops, andseminars.Liaise with vendors and stakeholders to ensure successful event execution. · Purchasing and Inventory Management: Oversee the procurement of training materials andsupplies, ensuring efficient inventory management and timely availability for training sessions. · Assist the FC Training Manager in managing the training team.Provide guidance and supportto trainers and staff involved in training delivery. · Serve as a liaison between the training team and other departments to facilitate collaboration. Show less

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  Hanwha Life Vietnam

  Dec 2024 - now

  Assistant Manager, Partnership Support

  - For CA partners: communicate and coordinate with Partners in implementing the business plan, supporting on running contests/supporting programs and handle business issues to ensure the achievement business target;- For Banca partners: coordinate with Sales Team (Account Head/Sales Manager) in supporting on contests/events, sales activity and handle business issues;- Organizing periodical sales meeting/sales events;- Management Partnership Supporting Team;- Set up plan on monthly/quarterly/yearly distribution support plan to Partners basing on business plan, scale of sales volume and requirements from sales side;- Deliver and support to member staffs deliver requirements tasks;- Coordinate with related Departments to handle above tasks. Show less