Cláudio Lísias Santos

Experience

• 

  Vodafone Portugal

  Oct 1999 - now

  Manager of a Key Account Managers Team, endorsing Corporate accounts in the Enterprise Business Unit & Public Sector (North & Islands). Coordination of a Key Account Managers Team, endorsing large accounts in the Enterprise Business Unit & Public Sector (North & Islands). - Manage the relation between Vodafone and their agents; - Provide sales, technical and management skills development (normally to an average of 40 people);- Sales Analysis and Reporting – Corrective measures;- Analyze special conditions requests- Conceptualization/Advice of Remuneration Plans- Help on the Recruitment and Selection process. - Promote the renewal of contracts for current customers;- Prospect for new customers;- Detect and analyze new business opportunities in Customers;- Make an analysis of the value of customers, trying to develop new proposals and solutions; - Negotiate commercial proposals; - Ensure response to Customers complaints and requests.

  • Large Business Sales Team Manager

    Oct 2019 - now

  • Large Business Sales Manager

    Jan 2014 - Sept 2019

  • Indirect Sales Manager

    Jun 2011 - Dec 2013

  • Indirect Sales Representative

    Jul 2004 - Sept 2011

  • Account Manager

    Oct 1999 - Jun 2004