Bill Muller

Experience

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  Muller Florida

  Jan 1978 - Jan 1987

  Installation and Support Technician for Various Telephone and Private Interconnect Companies

  GTE Core/Business Support – Florida ContractMid-Continental Telephone CO/Core/Business Support - Florida ContractUnited Telephone Company CO/Core/Business Support – Florida Contract1A2/10A2 Key System Administration and Support82A/84A Carrier Administration and SupportCentral Office Frame EAX 1/2/5 ESS 2/5 and DMS 10/100Harris Lanier Key/PBX Administration and SupportHitachi EX/MDX/DX PBX Administration and SupportITT TD100 PBX Administration and SupportITT 701/801 Key System Administration and SupportIwatsu Key System Administration and SupportJistel 200 PBX Administration and SupportMitel Dart Call Accounting System Administration and SupportMitel Key System Administration and SupportMitel PBX Administration and SupportNortel SL1 Administration and SupportOKI Discovery I/II PBX Administration and SupportSiemens SD192MX/SD232 PBX Administration and SupportSumma Four Call Accounting Administration and SupportTIE Key System Administration and SupportToshiba Key System Administration and Support Show less

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  Buckeye Telephone Systems

  Jan 1988 - Jan 1992

  Asst Operations Manager

  1A2/10A2 Key System Administration and SupportAdtran Networks Administration and SupportAVsT Voicemail Administration and SupportFujitsu Focus PBX Administration and SupportGenesis Voicemail Administration and SupportKentrox Networks Administration and SupportMicrolog Voicemail Administration and SupportMitel Dart Call Accounting System Administration and SupportMitel Key Systems Administration and SupportMitel PBX Systems Administration and SupportNewbridge Networks Administration and SupportNortel Norstar Systems Administration and SupportOctel Voicemail Administration and SupportSiemens Saturn PBX Administration and SupportSumma Four Call Accounting Administration and SupportTaske Call Center Management, Administration and SupportToshiba Key Systems Administration and SupportVOX Voicemail Administration and Support Show less

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  ABC Communications

  Jan 1992 - Jan 1993

  Senior Mitel Support

  Adtran Networks Administration and SupportAVsT Voicemail Administration and SupportKentrox Networks Administration and SupportMiami Voice Voicemail Administration and SupportMitel PBX Systems Administration and SupportSumma Four Call Accounting Administration and SupportTaske Call Center Management, Administration and Support

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  Digital and Analog Design

  Jan 1993 - Jan 1994

  Senior Mitel Support

  Adtran Networks Administration and SupportAVsT Voicemail Administration and SupportMitel PBX Systems Administration and SupportNewbridge Networks Administration and SupportSumma Four Call Accounting Administration and SupportTaske Call Center Management, Administration and SupportToshiba Key Systems Administration and Support

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  Muller Communications

  Jan 1994 - Jan 2002

  Owner

  Adtran Networks Administration and SupportAVsT Voicemail Administration and SupportCentigram Voicemail Administration and SupportInnovation Voicemail Administration and SupportHitachi EX/MDX/DX/HCX PBX Administration and SupportKentrox Networks Administration and SupportNEC Elite Pro Key System Administration and SupportMicrosoft OEM Builder Server/WorkstationMitel Dart Call Accounting System Administration and SupportMitel PBX Administration and SupportMitelMail Voicemail Administration and SupportNewbridge Networks Administration and SupportSiemens SD232 PBX Administration and SupportSumma Four Call Accounting Administration and SupportTaske Call Center Management, Administration and SupportToshiba Key System Administration and Support Show less

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  Technology Convergence Group

  Jan 2004 - Jan 2006

  Toshiba Support

  AVsT Voicemail Administration and SupportInsight Call Center Management, Administration and SupportMicrosoft Server SupportMicrosoft Workstation SupportSonicWALL Administration and SupportTaske Call Center Management, Administration and SupportToshiba System Administration and Support

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  Coastal Telecommunications

  Jan 2006 - Jan 2007

  Toshiba Support

  Insight Call Center Management, Administration and SupportMicrosoft Server SupportMicrosoft Workstation SupportSonicWALL Administration and SupportTaske Call Center Management, Administration and SupportToshiba System Administration and Support

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  Harris McBurney

  Jan 2008 - Jan 2009

  Verizon Support

  Sub-Contractor Verizon Telephone - Florida and Ohio ContractVerizon CO Frame SupportVerizon Outside Core SupportVerizon Business SupportVerizon DSL Support

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  Stream International

  Jan 2008 - Jan 2008

  Dell Corporate Business Group Help Desk Support

  Dell Corporate Business Group Help Desk Support on the Latitude Notebook and OptiPlex Desktop for corporate, government and military end users.

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  Muller Florida

  Jan 2010 - Aug 2012

  Voice/IT Administration and Support

  AVsT Voicemail Administration and SupportAvaya PBX Administration and SupportCisco CallManager Installation and SupportInsight Call Center Management, Administration and SupportMicrosoft Server System Administration and SupportMicrosoft Workstation System Administration and SupportMitel Systems Administration and SupportNortel Systems Administration and SupportSonicWALL Networks Administration and SupportTaske Call Center Management, Administration and SupportToshiba Systems Administration and SupportUbuntu Desktop System Administration and Support Show less

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  Fulton Communications

  Jul 2012 - now

  (Fulton Communications merged with Vertical Communications in May 2014)

  • NOC Engineer

    Jul 2012 - now

  • NOC Engineer [Mitel & Vertical Product Support]

    Jul 2012 - now