Yeong Lee Wong

Experience

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  Secondary school

  Jan 2015 - Apr 2015

  English Teacher

  Teach English as a second language for students’ age 13-14 years old. Planning lesson plan for curriculum and planning extra co-curriculum activities for the students. Duties include organising and delivering classroom lectures to students, classroom management, developing English lesson plans, and extra curriculum activities and prepare materials, homework and handouts.

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  AIESEC

  Sept 2015 - Nov 2015

  Student Volunteer

  Volunteer myself as an international students for a Talk Project. In this project, I am guiding students to have discussion with me on certain topic such as culture, politic, economy, and many more.

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  Little professors

  Feb 2016 - May 2018

  Centre supervisor
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  Dimensions I.C.

  Jun 2018 - May 2019

  Senior Academic Executive

  Excited!!! Something new for me to learn and challenge myself

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  QSF-The Enablers

  Jun 2019 - Nov 2024

  Cluster Manager

  • Centre Set-Up Plan, coordinate and ensure proper completion of Centres set-up within datelines Provides ideas on writing tender proposal related to Student Care Centre • Operations Management Maintain an oversight on centre operations, identify operational lapse and advise centres on areas for improvement and follow up on actions to be taken Lead, plan and execute school holiday activities Prepare Lesson Plans for daily activities and school holidays Provide periodic reports to HQ on student enrollment, fee collections, SCFA, expenses and other reports as required by the management • Communication Maintain regular communication with HQ, School, Parents, Staff and Vendors to provide timely update or feedback Establish and maintain good relations with parents and school management, and external parties. Deliver excellent customer service to School, Parents and Students • Staff Management Lead, manage and coach a team of SCC staff to ensure smooth running of the daily operations. Plan and make arrangement for manpower staffing and logistics. Motivate and provide the necessary support and guidance to the team towards achieving excellence • Centre Audit / Compliance to Standard Operating Procedures ("SOPs") Plan, schedule and follow-up on Centre Audit and ensure compliance to SOPs Make sure safety protocols compliance and supervise daily activities conducted by Programme Staffs Show less

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  QSF The Enablers

  Jun 2019 - May 2022

  Senior Executive
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  QSF-The Enablers

  Jan 2022 - May 2023

  Assistant Manager