Miguel Franco

Experience

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  UNICEF

  Jan 2001 - Jan 2004

  Volunteer
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  Q21

  Oct 2006 - Jan 2008

  Analyst

  Reporting quality assessment of service and performance evaluation. Major clients: Galp Energia, Portugal Telecom, Intermarché and Unilever.

• 

  University of Coimbra

  Feb 2008 - Sept 2013

  The Coimbra University Stadium, or EUC, is an extensive sports complex of the University of Coimbra with a total area of 12 hectares and is used by an average of 1,400 people a day.Miguel Franco, as a member of the Management Committee was the direct responsible for monitoring the 26 sports that are practiced there. He also played an important role building the budget guidelines and the strategies for this infrastructure. As a member of the Advisory Board, Miguel Franco, played an important role building the strategy for the following infrastructures: University Stadium, Academic Theatre of Gil Vicente, the Network of Former Students of the University of Coimbra, the Palace of S.Marcos, and others. The University of Coimbra Senate is the political chamber where all issues are discussed and approved by Professors, Students and Employees.Representing the students, Miguel Franco built several strategic views on higher education and took part in several decisions in order to ensure Portugal's educational policy. In the University Senate, he was also responsible for representing the students at the Cultural Foundation of the University of Coimbra.

  • Management Committee of the University Stadium of Coimbra

    Jan 2011 - Sept 2013

  • Member of the Advisory Board

    Jan 2010 - Jan 2011

  • Senator

    Feb 2008 - Jan 2011
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  EUSA - European University Sports Association

  May 2009 - Dec 2010

  Vice-President of the European University Tennis Championship

  The European University Tennis Championship 2010 received 34 teams from 16 countries and a record number of participants in tennis in the EUSA history.Responsible for the Financial Department, Marketing & Fund-Raising Department and Legal Department.

• 

  ISA - Intelligent Sensing Anywhere, S.A.

  Sept 2013 - Feb 2017

  Responsible for four main components: quality planning, quality control, quality assurance and quality improvement. Quality management is focused not only on product and service quality, but also the means to achieve it. Quality management therefore uses quality assurance and control of processes as well as products to achieve more consistent quality.Knowledge of the following standards:ISO 9001:2008 - Quality management systems - Requirements;ISO 19011:2011 - Guidelines for auditing management systems;ISO/IEC 80079-34:2011 - Potentially explosive atmospheres - Application of quality systems. Show less

  • Head of Marketing, Partner Acquisiton & Communication

    Jul 2015 - Feb 2017

  • Quality Manager

    Nov 2014 - Jul 2015

  • Business Development - Tendering Manager

    Sept 2013 - Mar 2015
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  Stratio

  Feb 2017 - now

  Providing strategic guidance and insights to Stratio's Board based on extensive industry experience.Specialties:-Strategic Planning and Advisory-Business Insight and Market Analysis-Stakeholder Engagement Responsible for developing and implementing a strategic business plan;Leads an international sales teamResponsible for Global Key AccountsSpecialties: - Corporate strategy- Business Development (B2B)- Sales Management- Key Account Management Responsible for developing and implementing a strategic marketing plan;Take ownership of the management of the sales and marketing functions of the business.Leads an international sales teamSpecialties: - Corporate strategy- Business Development (B2B)

  • Strategic Advisor

    Jan 2024 - now

  • Vice President of Business Development

    Apr 2019 - Jan 2024

  • Vice President Of Business Development

    Feb 2017 - Apr 2019
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  Coverflex

  Jan 2024 - now

  Head of Customer Success

  Leading the customer success strategy, ensuring high customer satisfaction, retention, and account growth through proactive engagement and strategic oversight.Specialties:-Customer Success Strategy-Relationship Management-Team Leadership and Development-Key Account Management