Teila Mayne

Experience

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  Petsvet LLC

  Jan 2011 - Jan 2017

  Veterinary Technician * Customer Service * Crisis Management * Medical Assistance

  I worked part-time on weekends at PetsVet while establishing my career at Symbius Medical. I was asked multiple times to join the team full time. My work at PetsVet allowed me to create deep relationships with my co-workers as well as the owners of the pets we treated, and I strove to continually go above and beyond to ensure their pets' needs were met. Key Skills: Empathy * Conflict Resolution * Crisis Management

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  Symbius Medical

  Jan 2012 - Jan 2017

  Lead Customer Service Representative * Order Processing * Relationship Management * Problem Solving

  I joined Symbius Medical to process the company's medical device orders. I worked closely with patients, insurance companies, and doctors' offices to ensure orders and payments were managed accurately. As a fast learner, I was quickly able to develop processes that allowed me to complete up to 40% more orders than my peers, while also providing exceptional customer service to my accounts. Here are some ways in which I was able to succeed as a lead customer service representative at Symbius Medical:*Complete 100+ orders per month while navigating the complex, ever changing insurance agency*Appealed denied authorization requests by working closely with the insurance, patients and doctors' offices*Trained new staff in processes and procedures. Created a training manual that mitigated employee turnover as I was able to set the new representative up for success from the beginning. Key Skills: Team Leadership, Staff Training, Customer Service, Problem Solving, Order Processing Show less

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  Nesco Resource

  Jan 2017 - Jan 2022

  I joined Nesco Resource in July 2017 as the Business Development Manager. After showing my value to the organization, I was promoted to the Area Business Development Manager, only 1 of 2 reps assigned to the role throughout the country. At Nesco, I have been able to drive significant growth within my territories, including improving a region's income and performance. I have secured sought-after accounts and increased my branch's gross profit more than 750k annually.My approach to B2B sales is to go above and beyond with my clients. I get joy from cold calling and prospecting with the approach to start conversations, and find solutions to my clients complex problems.Here are some additional accomplishments during my time at Nesco: *Won "Million-Dollar Club" Award after closing $1M+ in 2019*Awarded "BDM Rookie of the Year" in 2017 by closing a record number of accounts within a yearKey Skills: Client Relations, New Business Development, Consultative Selling Show less

  • Area Business Development Manager * Territory Management * Account Development * Revenue Generation

    Jan 2019 - Jan 2022

  • Business Development Manager

    Jan 2017 - Jan 2019
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  Jefferson Wells USA

  Jan 2022 - now

  Executive Search Consultant

  As an Executive Search Consultant, I’m proud to work for Jefferson Wells who is a professional services firm delivering solutions in Finance & Accounting, Internal Audit, Risk & Compliance and Tax. We provide project consulting, integrated resourcing, and executive search solutions. Jefferson Wells is part of the ManpowerGroup of companies, which also includes Manpower, Experis, and Talent Solutions.