Christina Lane

Experience

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  Quinnsworth Head Office (Now Tesco)

  Sept 1988 - Sept 1994

  Office Administrator

  Office Administrator- Entered customer and account data from source documents within designated timeframes.- Compiled, verified, and organized information to ensure accuracy and prepared it for data entry.- Reviewed data for discrepancies or errors, corrected issues, and validated the final output.Key Skills:-Typing Proficiency: Strong ability to type quickly and accurately.-Technical Skills: Competent in computer operations with proficiency in relevant software.-Organizational Skills: Strong organizational abilities to manage multiple tasks efficiently.-Administrative Expertise: Proficient in performing a wide range of administrative tasks.-Communication: Excellent written and verbal communication skills.-Customer Service: Exceptional customer service skills, ensuring client satisfaction. Show less

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  Thomas Cook Travel

  Dec 1994 - Apr 1998

  World Travel Consultant

  Manager, World Travel Lounge – Thomas Cook, DublinAs the Manager of the World Travel Lounge, I oversaw diverse responsibilities to ensure efficient operations and deliver exceptional customer experiences:- Facilitated sales of exclusive and tailor-made holiday packages to meet diverse customer needs.- Led promotional and marketing initiatives to drive business growth and visibility.- Efficiently addressed customer inquiries and resolved complaints to ensure satisfaction.- Provided expert guidance on visa applications, passport requirements, and travel-related documentation.- Delivered staff training and managed team performance, fostering a culture of high achievement.Key Strengths:-Top Sales Performance: Recognized as the Top Sales Cruise Consultant for Thomas Cook Ireland & UK for three consecutive years.-Sales & Product Knowledge: Demonstrated expertise in selling high-value, tailored travel experiences.-Leadership & Team Development: Strong leadership in training and mentoring staff, boosting team performance.-Customer Service Excellence: Skilled in addressing customer concerns with active listening and problem-solving abilities.-Promotional Strategy: Effective in spearheading marketing and promotional campaigns to enhance business results.-Persuasive Communication: Proficient in persuasive verbal communication, resulting in increased conversions and customer loyalty.-Administrative Proficiency: Strong attention to detail and competency in administrative tasks, ensuring smooth operations. Show less

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  Dell

  Oct 1998 - Sept 2003

  Sales Team Lead

  Sales Team Leadership and DevelopmentSuccessfully led and motivated sales teams to manage inbound leads effectively, focusing on closing deals while optimizing revenue and profit margins. Consistently exceeded performance targets across key performance indicators, including revenue growth, margin enhancement, and product mix optimization.Key Strengths:-Revenue and Margin Optimization: Achieved consistent over-performance in revenue, margin, and product mix, surpassing targets.-Sales Metrics Excellence: Demonstrated outstanding results in call response time, conversion rates, and average order value.-Employee Satisfaction: Consistently met and exceeded employee satisfaction and customer experience benchmarks.-Leadership & Mentorship: Developed and mentored sales representatives, guiding several to managerial roles.-Team Coaching & Development: Skilled in coaching, enhancing team strengths, addressing weaknesses, and setting/evaluating objectives.- Conflict Resolution & Collaboration: Proficient in conflict resolution and organizing team initiatives to foster collaboration and success. Show less

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  No. 22

  Aug 2010 - Jan 2019

  Owner - Holiday Property Rental Business

  Managed all aspects of a successful holiday rental business, ensuring smooth operations and high guest satisfaction. Key responsibilities included:Oversaw property maintenance, client relations, and bookings for optimal guest experiences.Handled marketing and promotions via online platforms to drive bookings and maintain high occupancy rates.Managed financial records, budgeting, and pricing strategies to maximize profitability.Coordinated bookings, check-ins, and check-outs, ensuring seamless operations.Addressed customer inquiries and complaints to maintain high satisfaction and return rates.Ensured compliance with local regulations, safety standards, and property management best practices. Show less

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  Self employed

  Jan 2013 - Jan 2019

  Property Manager

  Managed the operations of several châteaux in Southwest France, focusing on delivering exceptional guest experiences and optimizing property performance. Key responsibilities included:Guest Experience: Ensured memorable stays through exceptional service.Revenue Management: Maximized occupancy and revenue with targeted marketing and pricing.Property Excellence: Maintained high standards across all facilities.Operations: Managed bookings, maintenance, and staff coordination.Relationship Building: Developed strong ties with guests and service providers. Show less

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  Quantexa News Intelligence

  May 2019 - now

  Business Development | Quantexa News IntelligenceAs the first point of contact for prospective clients, I play a crucial role in introducing organizations to Quantexa’s innovative News Intelligence solutions. My responsibilities include:Engaging Prospects:Initiating conversations with potential clients to understand their needs and introduce how our AI-powered platform can enhance their news data insights.Building Relationships:Establishing strong connections with decision-makers to nurture leads and guide them through the initial stages of their buyer’s journey.Understanding Market Needs:Actively listening to prospects' challenges to tailor our solutions and demonstrate how Quantexa can deliver value.Collaborating with Teams:Working closely with the sales and marketing teams to ensure a seamless transition from initial contact to ongoing engagement.With a passion for helping organizations leverage actionable intelligence, I am dedicated to supporting our clients in navigating the complexities of news data. Show less In today's dynamic business landscape, staying informed is essential. That's where Quantexa News Intelligence comes in, empowering you with unparalleled access to valuable insights derived from the world's news articles.We're not your typical news aggregator. At Quantexa, we go beyond simply compiling news; we transform it into actionable data that can revolutionize how you mitigate risk. Our platform provides real-time access to NLP-enriched, tagged, and structured news feeds, offering a comprehensive solution for risk management.What sets us apart? We enrich an impressive nine times more news data than our closest competitor. Each day, we process, analyze, and structure approximately 1.2 million articles from over 80,000 news sources worldwide. To put this into perspective, it would take a human six years, without rest, to review the same volume of articles.However, it's not just about quantity; it's about precision. With Quantexa's industry-leading Natural Language Processing (NLP) capabilities, you can efficiently search and monitor the news for critical risk events that could impact your organization. Whether it's enterprise risk, third-party risk, operational risk, or supply chain risk, we have you covered.By leveraging the power of news and NLP, Quantexa enhances your decision-making process, extracting valuable insights to drive better outcomes. With us, you're not just keeping up with the news; you're staying ahead of the game.Harness the power of AI and NLP to revolutionize your risk management processes and gain a competitive edge. Let's discuss how Quantexa News Intelligence can transform your business today. Show less

  • Business Development - Quantexa News Intelligence

    Mar 2023 - now

  • News Data Specialist

    Sept 2019 - now

  • Research Sales

    May 2019 - Sept 2019