Ibrahim Khaleel CAMS, MCP, (Pursuing CFE)

Experience

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  HBL Globel india Pvt ltd

  Jun 2005 - Mar 2007

  Sales Executive

  Worked with HBL Global services Pvt Ltd (subsidiary of HDFC Bank).as marketing executive for home loan product experience and outstanding skills marketing

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  Mphasis

  Aug 2008 - Nov 2009

  Customer support Officer

  Assisting customers in their queries as front end tech support executive resolving their technical issues and good at handling customers,

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  Standard Chartered Bank

  Dec 2009 - Aug 2014

  Assistant Manager Fraud Detection Unit

  Monitor transnational-based card spends 24x7 basis as per Bank's procedures,agreed service standards&in accordance with agreed controls&procedure.Cntct CH suspicious activities on their card accounts&take necessary actions as per bank's procedures in accordance with agreed controls&TAT’s.Co-ordinations with merchants for recovering the fraud transaction in timely detected frauds2avoid loss 2the bank.E-commerceCNP&Counterfeit fraudRecommend mitigation rule additions/amendment&changes ongoing basis&Falcon Fraud Manager to Mgr,Authorization&Fraud Control in order to curtail ]&pre-empt fraudulent activityStayed current with emerging fraud schemes&made recommendations for detection&prevention processes.Whenever any counterfeit fraudulent case has been identified, transaction activity log is extracted compared with previous identified fraud cases&locate the compromised CPP to identify the cards at risk&take precautionary actions for replacements.EnsuringVISA &MASTER alerts are actioned.Ensure case alerts in the Falcon Fraud Manager queue are monitored constantly in order to action them with minimal delay&no financial implications.Ensure approval/decline/referral rates are monitored daily&any irregularity highlighted to the Senior Management.Liaise with AML team for any suspected Money laundering case.Training of new staffs on unit processes&systems,Preparing and maintaining of staff monthly roster.Keep the Mgr, Authorization&Fraud Control advised of material operational/process Ensure proactive&efficient service in rendered to the VVIP customers in accordance with the laid down processes.Maintaining tracker for pan India&closing the issues and giving them full credit for their account by checking the full investigation report.Recommending refunds of Dispute cases for Fraud Provision after Validation of documents.Tracking and follow up fraud cases with respected region&agencies.Performing In house created SAS pgrm 2gnrt exceptional reports on regular intervals. Show less

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  Al Bader Exchange

  Oct 2018 - Feb 2023

  Responsible person for compliance function Ensure day-to-day compliance of the business in conjunction with Regulatory and Internal AML/CFT policies and procedures.Act as a focal point to the CB-UAE examiners and facilitate trouble-free examination for External and Internal Auditors. Keep management updated with the progress.Contact person for FIU in case of Investigation coordinationsHandling overall Transaction Monitoring, AML, Sanction, PEPRelationship Coordination with Counterparties, IMTS Service Providers Show less

  • Compliance Manager (CBUAE Approved)

    Nov 2019 - Feb 2023

  • Anti-Fraud and Risk Analyst

    Oct 2018 - Nov 2019
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  Network International

  Sept 2022 - Mar 2024

  Assistant Manager Retail Banking Fraud Managment
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  Crowe

  Mar 2024 - now

  Assistant Manager, Governance, Risk and Compliance