Robbyn Gabriel

Experience

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  FNB South Africa

  Sept 2004 - Jan 2006

  Banking Clerk

  • Dispatching client statements• Verify cheques for legality• Confirming client info• Ensuring client satisfaction• Responsible for monitoring on-hand inventory levels and its subsequent procurement of clients cheques per branch• Ensured daily compliance with both federal and internal policies, procedures, and laws in order to prevent fraud, protect consumer assets, and promote equal treatment• Managed multiple client requests simultaneously during peak hours, and was able to successfully complete transactions within an optimal time period with minimizing fraudulent activities on clients’ accounts.• Build and maintain relationships with customers through on going interactions in order to address customers' needs• Convert service issues into growth opportunities• Promoted FNB banking Ops image, products, and services through verbal communications.• Ensured accurate transactions and accounting of cheques daily while maintaining high levels of customer service. Show less

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  Transnet National Ports Authority

  Feb 2006 - Oct 2007

  Marine Invoicing Clerk/Collation Clerk

  • Data Capturing of container stock• Auditing and finalizing cargo due orders on a daily basis • Marine accounts of clients, extra port fees or charges to be invoiced• Imports and exports of containers when ordering in bulk shipments• Month end journal checklist of all payable dues owed by clients• Customer Liaison with shipping companies and freight forwarding clients• Dispatching of client invoices on a daily basis• Creating vessel files, recording all movements within the Port in order to track cargo handled in each berth.• Obtain Outturn reports from all Terminals. • Capture all outturns on SAP system.• Obtain all Manifests from Agents. • Capture all Manifests received from Agents on SAP system. • Match Terminal records and Manifests to the cargo dues orders and billing documents to ensure accuracy and completeness of revenue. • Follow up on all discrepancies or non-submission of orders.• Ensure all items are captured correctly for Revenue/stats purposes. • Perform tests to ensure completeness and accuracy of Revenue including penalties. • Liaise with terminals for all Import and Export issues. • Rectify all irregularities in order for completeness of Revenue and stats. • Make regular visits to terminals and check for any irregularities which will result in not all revenue being received. • Creation of new Cargo owners on SAP system. • Attend to client queries relating to cargo dues orders. • Ensuring that cargo dues orders are submitted correctly i.e. commodity, tariff and sales office and group. • Raising of fees for late/non-submission of manifests • Rectify all mismatches between orders, supporting documents (mates receipts etc.) and manifests. • Preparation and filing of vessel files including cargo dues orders, supporting documents and manifests. • Preparation of exception report and ensure no cargo due orders outstanding. Show less

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  Wafi Hotels

  Nov 2007 - Nov 2008

  Hostess

  • Seating and greeting guest• Customer satisfaction / Handling complaints• Controlling flow of restaurant• Knowledge of the Micros system• Taking Reservations• Telephonic requirements involving telephone etiquette• Events team member coordinating functions with restaurants

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  Aspen Pharma

  Apr 2009 - Sept 2009

  General Assistant

  • Execute daily tasks and work instructions according to SOP’s• Check resources (Raw Material, Equipment and Consumables) as per SOP before commencement of work.• Prepare solutions, clean and sanitize equipment, tools, facility and certify clean/complete cleaning checklist according to SOP• Perform process and other checks as per BMR specification and SOP, report and document the necessary information• Check, complete and sign relevant logbooks and documentation as per SOP• Identify and report on operational problems/issues out of specification.• Discard and minimize waste according to the relevant SOP’s• Recording of production• Recording of quality control results• Operating on liquid line from start to end• Packaging• Prepare stock documents Show less

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  UTi Worldwide (DSV A/S)

  Mar 2010 - Feb 2016

  Managing reports (Unscanned, RHDR, Outstanding Tripsheet, Outstanding Mobile Tripsheet)To pass QA Audits with zero critical findingsParcels Lost from Debriefing to be Zero, Handle Risk ManagementTo adhere to returns policy of productsTo have monthly meetings with different departments and provide feedback on key actionsControl budgets and ensure costs are kept as low as possibleProvide examples of outcomes and results, striving for excellence and caring for my teamOversee and supervise reconciliation and debriefing department to Ensure that all debrief and returns functions are completed at the end of each shift namely, scanning, debriefing, product checks and processing of claims on Ongoing basisAssist with the control of all relevant assets in the departmentMonitor exceptions report on delivery/uplifts not carried out, run the exceptions report and action discrepancies to ensure the report is cleared at the end of the day.Monitor outstanding debrief report, run the debrief reports, namely outstanding tripsheets, unscanned and undelivered parcel report on a daily basis. Ensure reports are in standard as per SOP Show less • Ensure cold chain maintenance of fridge line credit returns• Resolve general Queries, internal and external• Understand and comply with company policies and procedures• Scanning and dispatching of all credit return freight for handover to product returns daily• Process FMCG returns on internal system• Stock flow maintenance (timeframes)• Maintain waybill, handover control sheet daily• Ensure 24 hours return on POD from Product returns• POD Data Capturing• Stock reconciliation according to documentation and infrastructure systems• Run and reduce undelivered report• Identify product and documentations deviations• Complete and distribute deviation reports• Liaise with customer Show less

  • Recon and Debrief Supervisor

    Oct 2012 - Feb 2016

  • Recon and Debriefing Clerk

    Mar 2010 - Sept 2012
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  FloorworX-Africa

  Apr 2016 - Apr 2017

  Stock Controller

  • Physical checking and processing of documents on the BAAN system• Printing of labels for finished goods• Processing all suppliers’ delivery notes, GRN’s and invoices and passing all documents on for payment.• Maintaining of monthly Receiving and Daily Sales Records on company drive.• Checking and processing all production stock from the factory.• Checking and processing all stock movement sheets.• Processing of stock to QEV for quality checking.• Processing of redundant products to the factory.• Arranging consolidation of products and updating system with the information.• Perform daily cycle counts, Bi-monthly stock counts, 2 x yearly financial stock take to assist with counting and processing of information.• Daily control of Triton adhesive and pavelite stock.• In the absence of the senior stock and export controller, to perform all duties as required Show less

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  Mr D Food

  May 2017 - Jul 2017

  Senior Manager

  • Directing all operational aspects including distribution, customer service, human resources, administration and sales in accordance with the Couriers objectives• Providing training, coaching, development and motivation for Mr D Courier staff• Developing forecasts, financial objectives and meeting SLA’s• Assess local market conditions and identify current and prospective sales opportunities Meet goals and deadlines on a daily, weekly and monthly basis.• Manage budget and allocate funds appropriately• Bring out the best of branch’s personnel by providing training, coaching, development and motivation• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs• Address customer and employee satisfaction issues promptly• Adhere to high ethical standards, and comply with all regulations/applicable laws• Network to improve the presence and reputation of the branch and company• Stay abreast of competing markets and provide reports on market movement and penetration Show less

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  Hume International

  Sept 2018 - Sept 2018

  Stock Controller

  • Capture GRN’s on Syspro.• Summerise GRN’s captured daily in Excel.• Keep track of outstanding GRV’s and resolve queries.• Reserve stock on Syspro.• Summerise reserved stock captured daily in Excel.• Capture stock transfers and adjustments on Syspro.• Pull cold store stock reports from Syspro and obtain stock reports from cold stores.• Upload documents onto the Dashboard.• Report on stock levels, stock value and stock discrepancies.• Pallet reconciliations.• Maintain Excel stock sheets: Record of stock received. Record of stock issued. Record Adjustments. Reconcile stock and pallets to balance reports and movement reports.• Resolve any discrepancies and report on reconciling items.• Calculate cost for stock and update these calculations in Excel and on Syspro.• Ensure that the other cost is accurate and reasonable.• All and any other related tasks and duties as required form time to time. Show less

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  Expeditors

  Oct 2018 - Feb 2019

  Transcon Agent

  • Ensure smooth and timely freight process flow• Ensure accurate and timely data entry into our operational system• Track and Trace TRANSCON Files and reporting• Use export TRANSCON Workflow on daily basis• Ensure accurate and timely client and vendors billing.• Ensure delivery of freight and timely clearance when applicable• Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards.• Contribute to maintain good relationships with suppliers• Meet compliance at all times to regulations internal and external in accordance with government regulations.• Understand department process flow, and looking for best practices to improve operational efficiency and productivity• Ensure all customers standard operating procedures in place and updated in the DLSOPs• Meet KPI standards in accordance with the Company’s procedures• Network communications, timely responses to emails and requests (internal and external)• Escalation of problems to Management when necessary• Promote compliance in diligently following all company policies and regulations and performing the task at hand with• Outstanding integrity and pride.• Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.• Compile customs invoices, BOL, for customers stock that’s being airfreighted from overseas in a timeously manner, to do regular follow ups with Customs clearing agents to assure documentation is signed off by forwarding agent.• Liaise with customer and clearing agent on a regular basis and record documentation on system from start of delivery to end of delivery.• Manage reports for month end finance department for billing purposes.• Send all invoices to customers.• Compile all requirements for orders. Show less

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  Alpha Pharm Group

  Sept 2021 - Dec 2021

  Warehouse Supervisor
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  LBH South Africa | Mozambique

  Jan 2022 - now

  C&F Controller