Umer Jamal - Chartered FCIPD

Experience

• 

  Nestle

  Nov 2006 - Dec 2006

  Intern

  •Prepared an agreement/contract calendar for all sites of Nestle within Pakistan.•Prepared a complete document on benefits for the employees of Nestle.•Formulated a pre-interview test for the candidates of sales department.•Helped in coordinating interviews of new employees.•Prepared a series of presentations on different aspects of Employee relations, e.g. grievance handling, disciplinary procedure, etc.•Formulated a booklet of “code of good conduct” for the employees of Nestle. Show less

• 

  Telenor

  Mar 2007 - Jul 2007

  HR Officer

  •Worked in HR operations•Responsibilities included salary & benefits processing of contractual employees.•EOBI* Project which was to have a complete framework of EOBI for all the employees at all the offices all over Pakistan•Interviewing, induction and orientation of new employees

• 

  Nestle

  Jul 2007 - Sept 2008

  Training Coordinator HR

  •Developing Organizational Development Plan•Responsibilities included training needs identification, training selection, training designing & development•Evaluating and identifying training needs of 2300 permanent employees working in three business i.e. Nutrition, Water & Foods of Nestle Pakistan•Developed a complete training evaluation process•Developed individual developmental plans for some of the key position•Working in collaboration with Nestle Training headquarters Rive Reine Switzerland and other Nestle markets worldwide.•Working in collaboration with both National and International training houses to provide quality trainings•Monitoring and controlling the training budget of Nestle Pakistan, approx 6.8 million Pakistani rupees Show less

• 

  Telenor

  May 2010 - Jun 2011

  People Excellence (HR) Executive

  •Managing HR related queries of over 1000 employees of Central 1 and Central 2 region OF Telenor Pakistan•Working in a team which has been driving a culture which made Telenor Pakistan the “Best place to work” 2010 by PSHRM & Engage HR and “Best Place to Work” 2010 by Skill City Pakistan•Drive the alignment & execution of the People Excellence Strategies & Plans that find, develop, keep and enhance the contribution of employees to the short and long term business needs. •Coordination of work force planning for the organization•Looking after Organizational Development needs of Central Region, specifically looking after Telenor Development Program (Appraisals) and Internal Value Creation (Employee Engagement)•Delivering, Facilitating and Coordination of Soft Skills Training on subjects such as Managing Change, Strategic Envisioning, Effective Communication etc. •Looking after HSSE issues for Central Region, coordinating with HSSE Department at Head Quarters.•Executing complete End to End process in an Employee Life Cycle, starting from headcount planning, till Employee Separation.•Supporting Compliance function in execution of both compliance and performance cases, and ensuring information dispersion in regards to Telenor Code of Conduct and Policies•Coordination with Employee Old Age Benefit Institution (Government Institution)for employees.•Coordination with Universities for Career Management Workshops, managing Telenor Ambassador (Internship) Program and Coordination with Telenor Alumni•Developed and executed HR Generalist Project; in which training and rotating all the individuals from Officer to Manager job group across Pakistan in People Excellence, Organizational Development and Operational Excellence Departments and developing them as HR Generalists.•Inventory Management•Miscellaneous HR related activities as may be required on ad hoc basis. Show less

• 

  METRO Cash and Carry

  Jul 2011 - Sept 2014

  Senior Manager Organizational Excellence-

  -Ensure the development and implementation of organization wide strategies, prioritizing organizational efforts and resources towards development of a culture which is high on employee engagement and performance, and central to METRO’s vision, values, and strategic priorities. -Developed, rolledout and manage the company's performance management process/system end to end to ensure that the process becomes the prime tool for performance & competence communication and measurement. Furthermore ensure its effective link to promotions, rewards, succession planning, development, HiPo & LoPo identification. -Role out a Leadership philosophy based on the model of “Care & Growth”. -Manage all internal and external Leadership Development initiatives such as Apollo, Leap, etc end to end.-Consult with and advise departmental managers on the organizational design, structure of their departments and competence required as per the business needs and the strategic direction of the company.-Manage the METRO Management Potential (MMP) reviews end to end. -Manage the internal organization cultural diagnostics survey end to end. Conduct employee engagement surveys as and when necessary to measure organizational health and satisfaction.-Participate and advise in the development of competency models to be used throughout the organization for selection, assessment, training, development and succession planning. -Use tools such as 360 degree feedback system and run internal assessment centers for employee development, promotions and recruitment whenever necessary. Use psychometric tools such as BPS Level A & B, and others. -Drive internal and external branding by leveraging core cultural attributes to help METRO become the most preferred employer in Pakistan.-Assist, support, and monitor development activities of succession candidates toward goal of developing "future generation" leaders for all key positions. Show less

• 

  Midas Safety

  Sept 2014 - Jul 2016

  Head of Talent & Culture, Pakistan, Srilanka & Bangladesh

  •Established and developed Human Resource division along with the CHRO at MIDAS Safety Globally.•Responsible for development of OD Function for MIDAS Safety.The OD Function is divided in three segments, Learning & Development, Talent management and Culture.•In L&D segment, developed House of Learning and Development (HoLD) through which ensured structured learning plan for 72% of individuals in the organization focusing on the Hi potentials and using 70:20:10 approach•In Talent Management, developed competency frame work evaluated the potential pool on a systematic criteria and conducted Talent Reviews at global level. The TRs helped map on 9 box grid leading to succession pipeline. Also was source of IDPs & PIPs•Responsible for the five year organization-wide strategy of MIDAS Safety manufacturing unit in order to become a billion dollar company by 2020. Furthermore, the transfer of strategy into individual goals is also a responsibility for which I am accountable for.•Designed and developed the performance, learning and succession modules with the Success Factor team as the primary evaluation tool for the organization.•Achieved the step wise cultural shift of MIDAS Safety to become a unified organization across the Manufacturing, Distribution and Sales & Marketing Unit globally. The development, communication strategy and the branding of Corporate Principles, Competency frame work, and Strategy Into Action (SIA) are some of the tools to achieve this shift which also helped Midas Safety to win the Best Place to Work For Award in 2015 by PSHRM.•Heading HR for Sri Lanka, and setting up the HR team for Sri Lankan group of Units; main focus on operational HR with a high priority on customizing the policy and procedures according to the Sri Lankan, norms, culture, and law.•Established HR department along with the CHRO for Bangladesh and developing the HR skill set of the team. Show less

• 

  Schuitema Group

  Nov 2016 - May 2018

  Consultant
• 

  The City School Official

  May 2018 - May 2019

  AGM-HR Excellence
• 

  Descon Engineering Limited

  May 2019 - May 2021

  • HRBP - DEST & PDIL

    May 2020 - May 2021

  • HRBP Corporate and HR Operations Manager

    May 2019 - May 2020
• 

  TWI

  Jun 2021 - now

  • Head of People & Culture – Azerbaijan, Greece, India, Middle East and Pakistan

    Jun 2023 - now

  • Head Of Human Resources - Pakistan

    Jun 2021 - Jun 2023